Hello,
Thank you very much for your feedback; we're glad to hear that you find our service fast and easy to use.
It's always a pleasure to help you.
Have a great day!!
Yarelys
Teloa Support Team
Hello,
Thank you for your feedback. We're glad to hear you're satisfied with our service—we're always happy to help.
Have a great day!!
Yarelys,
Teloa Support Team
Hello Ronnie,
We appreciate you taking the time to leave us a comment about our service. We’re delighted to hear that your experience with Teloa has been excellent.
Best regards,
Teloa Support
“I've never heard of this place or whatever it is..... I don't have a phone plan with you..... So please explain to me why $64 came offy credit card, I paid my phone bill through AT&T a couple of weeks ago..... My money needs to be refunded to my credit card tonight or else!!!!!!”
Hello Mark
Telo is a site for topping up prepaid mobile numbers. You registered on our platform with the email address mark.ledbetter63@gmail.com and a payment was made on 1 May via Google Pay. We suggest you check your account to see if automatic payment is enabled, as this option gives customers a discount and, if not deactivated, the payment is charged automatically. Alternatively, you can contact our customer support channel so that we can offer you personalised assistance https://help.teloa.com.
We look forward to hearing from you
Best regards
Soporte_Teloa
“Very confusing to use and didn’t have my plan listed. Took me several attempts to complete my transaction. There is NO reason why this is not a simple process!”
Hi Jayne,
The recharge process on Teloa is very simple—you can top up your prepaid phone in just a few steps. If you have any questions, I recommend contacting our support team, who will be happy to help.
Best regards
Hello Mikalai,
We’re delighted to hear you’ve found the best price for prepaid refills and that cashback is available immediately. Thank you for choosing Teloa. If you need anything else, we’re here to help.
Best regards,
Karen, Teloa Support
Hello Aldaira
We’re delighted to hear that you’ve had a good experience using our service. We really appreciate the recommendation and hope to see you again soon :)
Best regards
Teloa_Support
Hola Esined
Agradecemos tu comentario sobre nuestro servicicio y nos hace felices saber que has realizados tus envíos de manera sencilla. Esperamos continuar siendo tu preferencia.
Saludos
Soporte_Teloa
Hola Erick,
Gracias por tus palabras. Nos alegra saber que le resulta excelente nuestro servicio. Si necesitas algo más, aquí estamos para ayudarte.
Lindo día,
Yarelys
Equipo de Soporte de Teloa
Hello Kevin:
We’re sorry to hear that you’re not satisfied with the automatic payment feature. We want to make sure you have the best possible experience with our services. If you prefer, you can turn off automatic payments in your account and make payments manually whenever you like.
One of the benefits of setting up Autopay with Teloa is that you save 5% every month on your mobile plan recharge.
If you need help turning it off or have any other questions, please feel free to contact us at help@teloa.com. We’re here to assist you!
Best regards,
Yarelys
Teloa Support Team
Hi Margaret,
Thank you for your kind words. We’re glad the process was quick and that you value our security. If you have any questions or need assistance, we’re here to help.
Warm regards,
Karen, Team Teloa
“I always use this app to top up my balance—it’s fast, reliable, and their customer service is excellent. I’ve recommended them to my friends, and they’ve been very pleased with the service.”
Hello Jean,
I'm so glad to know you're so satisfied with our service! Thank you for recommending us to your friends, it motivates us to keep improving every day. If you need anything else, we're here to help.
Have a great day!
Yarelys
Teloa Support Team
Hola Amelia,
¡Muchas gracias por tu comentario! Nos alegra saber que estás tan satisfecha con nuestra aplicación. Seguiremos trabajando para ofrecerte siempre el mejor servicio. ¡Gracias por confiar en Teloa!
Yarelys
Equipo de Soporte de Teloa
¡Hola ENIO!
Muchas gracias por tu valoración de 5/5. Nos alegra saber que te gustó.
Si necesitas algo, estamos aquí para ayudarte.
Saludos cordiales,
Karen, Equipo Teloa
Hello Thomas,
Thank you for choosing us and placing your trust in us. We’re glad to hear that you’re satisfied with our service, we’re always happy to help.
Have a great day!
Yarelys, Teloa Support Team
“Excelente atención en Teloa. Muy amables en el trato, el saldo me llegó en tiempo y forma. Ha sido chévere haber encontrado este servicio de recargas. Recomendado.”
Hola Mariana,
Muchas gracias por tu confianza y por recomendarnos, nos complace estar entre tus preferencias.
Buen día 😊
Yarelys, Equipo de Soporte de Teloa
Hello Barry,
Teloa offers a few discounts you can take advantage of, for example:
- If you set up autopay, you’ll save 5% every month on your cell phone plan top-up.
- In addition, for every top-up you make on Teloa, you’ll receive a 3% cashback in the form of credit.
- If you invite your friends to Teloa, you earn credit for every top-up they make.
These are some of the options you have to lower your costs at Teloa.
Best regards
Dunia_Teloa
“I had a great experience using Teloa for prepaid phone top-ups. The process was fast, simple, and very reliable. The recharge arrived almost instantly, and the whole transaction was smooth and secure. I highly recommend Teloa to anyone who needs an easy and trustworthy way to send mobile recharges. Excellent service!”
Hi Talia,
We’re delighted you had a great experience with Teloa for prepaid phone top-ups. It’s wonderful to hear the process was fast, simple, and reliable. If you ever need anything, we’re here to help.
Warm regards,
Yarelys
Teloa support team
