Hi Norman,
We're sorry you feel that way. We'd really like the opportunity to understand what went wrong and help you. Please contact our customer service team at help@teloa.com so we can review your experience.
Best regards,
Team Teloa
Hola,
¡Qué bueno! Nos alegra saber que estás satisfecho con Teloa. 👍
Si necesitas algo más, estamos aquí para ayudarte.
Saludos,
Yarelys
Equipo de Soporte de Teloa
Hi El,
Thank you for your kind feedback! We're glad to hear that our service was easy to use and helped you save a little money. We appreciate your support and look forward to helping you again! 😊
Have a nice day,
Yarelys
Teloa Support Team
Hola Yony,
¡Genial! Nos alegra saber que la recarga fue rápida y práctica para ti.
Si necesitas algo más, estamos aquí para ayudarte.
Lindo día,
Yarelys
Equipo de Soporte de Teloa
Hola Vladimir,
Gracias por tu comentario. Nos alegra saber que te encantó la aplicación. Si necesitas algo, estamos aquí para ayudarte.
Un saludo,
Yarelys
Equipo de Soporte de Teloa
Hi Samir,
Thanks for your feedback. Sorry you’re having trouble finding a cancellation option. If you’d like help, please reach out to our support team to help@teloa.com and we’ll point you in the right direction.
Kind regards,
Yarelys
Teloa Support Team
Hi Cris,
Thank you for your kind words! We're so glad to hear you found the process easy, quick, and hassle-free. We truly appreciate your feedback and hope to keep providing you with a great experience!
Kind regards,
Yarelys
Teloa Support Team
Hi Roger,
Thank you for letting us know that you have already paid for your phone. We invite you to contact us via chat by logging in to www.teloa.com with your username and password so we can review your information in the system and better assist you.
We’re here to help you if needed.
Have a great day!!
Yarelys, Teloa Support Team
Hola,
Muchas gracias por tu comentario y por confiar en nosotros. Nos hace muy felices saber que tu primera experiencia con Teloa fue positiva. Aquí estamos para lo que necesites.
Lindo día!!
Yarelys
Equipo de Soporte de Teloa
Hello,
Thank you very much for your feedback; we're glad to hear that you find our service fast and easy to use.
It's always a pleasure to help you.
Have a great day!!
Yarelys
Teloa Support Team
Hello,
Thank you for your feedback. We're glad to hear you're satisfied with our service—we're always happy to help.
Have a great day!!
Yarelys,
Teloa Support Team
Hello Ronnie,
We appreciate you taking the time to leave us a comment about our service. We’re delighted to hear that your experience with Teloa has been excellent.
Best regards,
Teloa Support
“I've never heard of this place or whatever it is..... I don't have a phone plan with you..... So please explain to me why $64 came offy credit card, I paid my phone bill through AT&T a couple of weeks ago..... My money needs to be refunded to my credit card tonight or else!!!!!!”
Hello Mark
Telo is a site for topping up prepaid mobile numbers. You registered on our platform with the email address mark.ledbetter63@gmail.com and a payment was made on 1 May via Google Pay. We suggest you check your account to see if automatic payment is enabled, as this option gives customers a discount and, if not deactivated, the payment is charged automatically. Alternatively, you can contact our customer support channel so that we can offer you personalised assistance https://help.teloa.com.
We look forward to hearing from you
Best regards
Soporte_Teloa
“Very confusing to use and didn’t have my plan listed. Took me several attempts to complete my transaction. There is NO reason why this is not a simple process!”
Hi Jayne,
The recharge process on Teloa is very simple—you can top up your prepaid phone in just a few steps. If you have any questions, I recommend contacting our support team, who will be happy to help.
Best regards
Hello Mikalai,
We’re delighted to hear you’ve found the best price for prepaid refills and that cashback is available immediately. Thank you for choosing Teloa. If you need anything else, we’re here to help.
Best regards,
Karen, Teloa Support
