Hello,
We are very sorry that this has happened in your case. Our team always tries to respond as quickly as possible. Please contact us at help@teloa.com with any questions you may have. We are here to help you.
Best regards,
Yarelys
Teloa Support Team
“What I value most is data security. The checkout process is very smooth, and the transaction history helps a lot with tracking. Customer support is also excellent if you have any questions. Best recharge app I've used!”
Hello Ethan,
We are very happy to know that we provide you with security, that you feel well cared for, and that you find our application so easy to use. Thank you very much for taking the time to leave us your comment. We are always here to help you.
Have a great day!
Yarelys,
Teloa support team
“He probado varias apps y esta es, sin duda, la más eficiente. La interfaz es intuitiva, la recarga que puse hoy llegó al instante y aceptan diversos métodos de pago. ¡Me salvó la vida hoy! 100% recomendada.”
Hola Pedro,
¡Mil gracias por tus palabras! Nos alegra saber que la app te resultó eficiente y que la recarga llegó al instante.
Gracias por confiar en Teloa y por recomendarnos. Si necesitas algo, aquí estaremos.
Saludos,
Karen, Equipo Teloa
“Utilicé Teloa para recargar el plan prepago de mi línea en EE. UU. y la experiencia ha sido excelente. El proceso es rápido, seguro y muy sencillo de completar. Me encantó porque ofrecen beneficios adicionales, un descuento de $5 en la primera recarga y el 3% de cashback en cada recarga. Así sí puedo mantener activa mi línea sin tantas complicaciones. Tienen un equipo de soporte disponible lo que también me genera confianza. Super recomendado!!!”
“I used Teloa to recharge my prepaid plan, and the experience was excellent. The process is fast, easy, and secure, the discounts and cashback offers are a great bonus. Highly recommended!!!”
“Teloa offers very convinient way to charge your prepaid SIM-s and it is also economical. You don't need to visit your service provider desk for that, saving time and also money.”
Hello Härmo,
Thank you very much for trusting Teloa, we are glad to know that you like our app and that you find it easy, fast and economic ;)
Have a great day!
Dunia-Teloa
Hello Kristopher,
If you have any questions, please contact us via our customer service email: help@teloa.com
Best regards,
Yarelys, Support Team, Teloa
Hi Val,
Thank you for your kind words. We're glad to hear it was easy to work with and that transactions felt transparent. If you need anything else, we’re here to help.
Best regards,
Yarelys
Team Teloa
Hi Diana,
Thank you very much for your comment. We are glad to hear that you feel comfortable with our service, that you found it easy to use, and that you appreciated the discount. If you need anything else, we are here to help.
Best regards,
Yarelys
Team Teloa
Hello Devin,
Thank you for the wonderful review! We are delighted that you enjoy Teloa.
If you ever need anything, we are here to help.
Best regards,
Yarelys
Team Teloa
Hello,
Thank you very much for trusting Teloa, we are glad to know that you like our app and that you find it easy.
Have a great day!
Yarelys,
Teloa Support Team
Hello Robin,
Thank you for your feedback! We’re glad to hear it was fast and easy for you.
If you need anything else, please don’t hesitate to reach out.
Kind regards,
Karen, Team Teloa
Hola Adalberto,
Lamentamos mucho los inconvenientes ocasionados. Tal como te informamos, la recarga que realizaste se encuentra confirmada.
Sin embargo, considerando lo que comentas, solicitaremos a los proveedores de Teloa una revisión especial de tu recarga para asegurarnos de que todo esté en orden.
Nos mantendremos atentos a la respuesta y te contactaremos a la brevedad posible con una solución.
Ante cualquier duda te recomendamos contactarnos a través de nuestra plataforma: help@teloa.com
Saludos
Hello John,
The top-up you attempted could not be completed. In many cases, this type of error is due to an incorrect phone number.
The amount of this top-up has already been refunded to your account. Once your bank updates its system, the funds should appear.
If you have any questions, please contact us via our customer service email: help@teloa.com
Best regards,
Karen, Support Team, Teloa
Hello Michael,
We regret to hear about your experience, but we would like to inform you that through our platform, we offer a $5 discount on your first recharge, and then you accumulate 3% on each successful transfer you make, and 5% if you recharge using Autopay.
Additionally, with Teloa, you don't need to be in the United States to recharge a number; we operate from anywhere in the world with an internet connection.
We hope you are motivated to recharge with Teloa again.
Best regards
Karen, Teloa team
Hello Adrienne,
Thank you for sharing your experience! We’re thrilled to hear that TELOA is easy to use and that our staff made a positive impression.
If you need anything else, please don’t hesitate to reach out.
Kind regards,
Karen, Team Teloa
Hello, Amen:
Thank you for sharing your experience. We are very happy to hear that our service has been useful to you on more than one occasion!
If you need anything else, please don't hesitate to contact us.
Best regards,
Yarelys, The Teloa team
