Hello Robin,
Thank you for your feedback! We’re glad to hear it was fast and easy for you.
If you need anything else, please don’t hesitate to reach out.
Kind regards,
Karen, Team Teloa
Hola Adalberto,
Lamentamos mucho los inconvenientes ocasionados. Tal como te informamos, la recarga que realizaste se encuentra confirmada.
Sin embargo, considerando lo que comentas, solicitaremos a los proveedores de Teloa una revisión especial de tu recarga para asegurarnos de que todo esté en orden.
Nos mantendremos atentos a la respuesta y te contactaremos a la brevedad posible con una solución.
Ante cualquier duda te recomendamos contactarnos a través de nuestra plataforma: help@teloa.com
Saludos
Hello John,
The top-up you attempted could not be completed. In many cases, this type of error is due to an incorrect phone number.
The amount of this top-up has already been refunded to your account. Once your bank updates its system, the funds should appear.
If you have any questions, please contact us via our customer service email: help@teloa.com
Best regards,
Karen, Support Team, Teloa
Hello Michael,
We regret to hear about your experience, but we would like to inform you that through our platform, we offer a $5 discount on your first recharge, and then you accumulate 3% on each successful transfer you make, and 5% if you recharge using Autopay.
Additionally, with Teloa, you don't need to be in the United States to recharge a number; we operate from anywhere in the world with an internet connection.
We hope you are motivated to recharge with Teloa again.
Best regards
Karen, Teloa team
Hello Adrienne,
Thank you for sharing your experience! We’re thrilled to hear that TELOA is easy to use and that our staff made a positive impression.
If you need anything else, please don’t hesitate to reach out.
Kind regards,
Karen, Team Teloa
Hello, Amen:
Thank you for sharing your experience. We are very happy to hear that our service has been useful to you on more than one occasion!
If you need anything else, please don't hesitate to contact us.
Best regards,
Yarelys, The Teloa team
Hi Chowdhury,
We are sorry to hear about your experience.
Please contact our team at help@teloa.com and we will immediately assist you and respond to your issue.
Best regards,
Karen, Teloa team
Hello, Härmo:
Thank you for sharing your experience. We are glad to hear that you find the service functional, useful, and easy to use.
If you need anything else, please don't hesitate to let us know.
Best regards,
Yarelys, Teloa team
Hi Cindy,
Thanks for sharing your experience. We’re glad the minutes were loaded to your phone right away with the discount already applied and that you found the service fast.
If you need anything else, just let us know.
Kind regards,
Karen, Team Teloa
Hola Alfred
Agradecemos su comentario pero por el momento sólo ofrecemos el servicio de recargas a líneas prepagi en EEUU.
Saludos
Yarelys, Equipo Teloa
Hola Pedro,
Gracias por compartir tu experiencia. Nos alegra saber que la rapidez, la atención y la amabilidad han sido cualidades encontradas en nuestro servicio.
Si necesitas algo más o podemos ayudarte a que tu próxima visita sea aún mejor, dinos.
Un cordial saludo,
Karen, Equipo Teloa
“Well first of all you were easy to find on google & the bill itself was nice as well, an the adjusted pay date help me out as well ,?thank you for ur business”
Hi Ronald,
Thanks for your feedback. We’re glad you found us easy to find on Google and that the bill and adjusted pay date helped. If there’s anything else we can do to assist, just let us know.
Kind regards,
Karen, Team Teloa
“Thank you for your reup service. This has got to be the easiest and most convenient reupping service ever. I was a PINZOO customer for 14 years. They were very good until new management took over. They did not know what they were doing. Asking me to create account every month I was trying to reup. Nobody likes to deal with that kind of inconvenience and stress so I left them. I am a very loyal customer until you drive me insane then I am gone! TELOA is great. I am glad I found you. Keep as you are. You are doing good.”
Hi Adrienne,
Thanks for sharing your feedback. We’re thrilled to hear the reup service is easy and convenient for you.
If there’s anything else we can do to keep your experience smooth, just let us know.
Kind regards,
Yarelys, Team Teloa
Hi Teresa,
Thanks for sharing your experience. We’re glad to hear the app was really simple and easy to understand.
If there’s anything else we can do to make your next experience even smoother, just let us know.
Kind regards,
Karen, Team Teloa
Hi there,
Thanks for sharing your experience. We’re glad to hear the process was smooth and that all transaction information was clearly presented.
If there’s anything else we can do to make your next transaction even smoother, just let us know.
Kind regards,
Yarelys, Team Teloa
“This was my first time using Teloa, and I must note: It is a great way to pay your mobile phone bill. It beats having to walk into one of the local stores and have to pay an extra $5.00 fee for your own mobile phone bill. Like - "HOW IS THAT A CONVENIENCE! to the customer (s)?!!”
Hi Daisy,
Thanks for sharing your experience with Teloa. We’re glad to hear it’s a convenient way to pay your mobile phone bill and that it helps you save on extra fees.
If there’s anything else we can do to make your next payment even smoother, just let us know.
Kind regards,
Karen, Team Teloa
“I bought a top up for my prepaid phone and it was super quick and easy to do. The best thing is that you accumulate credit with every purchase you make. It is super, the truth very pleased !!!!
Thank you Teloa”
