Hello,
Thank you for leaving us your comment. We’re glad you found the service good, While we’ll take your feedback into account, we’d like to let you know that on our website, with every successful top-up you make, you earn credit equal to 3% of the amount paid for the top-up, which you can use as a discount on your future payments. This is a great feature, especially since, if you let that credit accumulate, you could end up with a free top-up. 😉
Have a great day!!
Best regards,
Yarelys
Team Teloa
“This was my first time using teloa, and I was impressed. The refill was applied instantly. Pricing was competitive and the fee was transparent. I plan to use this service in the future.”
Hi Joshua,
Thank you for trying Teloa and for sharing your positive experience. We’re glad the refill was instant and that you found pricing competitive and transparent. We look forward to serving you again.
Best regards,
Yarelys
Team Teloa
Hola Óscar,
Gracias por dejarnos tu comentario. Lamentamos que haya tenido esa experiencia con nosotros. Para revisarlo, por favor contacta a nuestro equipo de soporte con los detalles de la operación para ayudarte a entender qué ocurrió: help@teloa.com
Saludos,
Yarelys
Team Teloa
Hola Melvin,
¡Qué bueno escuchar que estás contento y que pudimos ayudarte! Nos complace estar entre tus preferencias.
Buen día!!
Yarelys
Equipo de Soporte de Teloa
Hi John,
Thank you very much for trusting Teloa, great to hear you had a positive experience with our service!
Have a great day!
Yarelys
Teloa Support Team
Hi Mary,
Thank you for the information. If you remember any more details or need help with your next order, please don't hesitate to contact us at help@teloa.com.
Kind regards,
Yarelys
Teloa Support Team
Hi Norman,
We're sorry you feel that way. We'd really like the opportunity to understand what went wrong and help you. Please contact our customer service team at help@teloa.com so we can review your experience.
Best regards,
Team Teloa
Hola,
¡Qué bueno! Nos alegra saber que estás satisfecho con Teloa. 👍
Si necesitas algo más, estamos aquí para ayudarte.
Saludos,
Yarelys
Equipo de Soporte de Teloa
Hi El,
Thank you for your kind feedback! We're glad to hear that our service was easy to use and helped you save a little money. We appreciate your support and look forward to helping you again! 😊
Have a nice day,
Yarelys
Teloa Support Team
Hola Yony,
¡Genial! Nos alegra saber que la recarga fue rápida y práctica para ti.
Si necesitas algo más, estamos aquí para ayudarte.
Lindo día,
Yarelys
Equipo de Soporte de Teloa
Hola Vladimir,
Gracias por tu comentario. Nos alegra saber que te encantó la aplicación. Si necesitas algo, estamos aquí para ayudarte.
Un saludo,
Yarelys
Equipo de Soporte de Teloa
Hi Samir,
Thanks for your feedback. Sorry you’re having trouble finding a cancellation option. If you’d like help, please reach out to our support team to help@teloa.com and we’ll point you in the right direction.
Kind regards,
Yarelys
Teloa Support Team
Hi Cris,
Thank you for your kind words! We're so glad to hear you found the process easy, quick, and hassle-free. We truly appreciate your feedback and hope to keep providing you with a great experience!
Kind regards,
Yarelys
Teloa Support Team
Hi Roger,
Thank you for letting us know that you have already paid for your phone. We invite you to contact us via chat by logging in to www.teloa.com with your username and password so we can review your information in the system and better assist you.
We’re here to help you if needed.
Have a great day!!
Yarelys, Teloa Support Team
Hola,
Muchas gracias por tu comentario y por confiar en nosotros. Nos hace muy felices saber que tu primera experiencia con Teloa fue positiva. Aquí estamos para lo que necesites.
Lindo día!!
Yarelys
Equipo de Soporte de Teloa
Hello,
Thank you very much for your feedback; we're glad to hear that you find our service fast and easy to use.
It's always a pleasure to help you.
Have a great day!!
Yarelys
Teloa Support Team
Hello,
Thank you for your feedback. We're glad to hear you're satisfied with our service—we're always happy to help.
Have a great day!!
Yarelys,
Teloa Support Team
