“Extremely helpful with plan for my new IPad
And very patient, didn’t just expect me to know what I wanted or needed, which I had no idea what I wanted.
Very busy store at Mandurah Forum but extremely lovely staff.”
“Telstra runs Belong Mobile. They cut off my mothers network service without warning. She is in her 80s, a recent widow, who then suffered a major stroke. She uses the service for emergencies and for her Apple Watch health alerting. Telstra does not care about people, only profit. The entire country would be better off without them.”
“A pathetic customer service department, located outside Australia. Populated by people with poor levels of English fluency. I feel their sole role was to prevent customers receiving satisfaction. Their lack of technical expertise is demonstrated by always insisting the customer's equipment was faulty. As an older Australian, I was subjected to senility innuendo because of age.”
“I rang you, you told me to ring delivery people, delivery people told me to ring you as only you can fix it and then you hang up on me and your online is useless. please PM me Im over it. Ive now been advised to ring 132200 1800426699 and 1258887 not including trasfered calls. If you are going to post to peoples houses & require it be signed to let them know so it isnt posted to their house; with no opportunity to redirect.”