temu.com Reviews

“ If you are considering ordering here, be aware that returns and refunds may be slow and scripted. ”

“ Two other returns could have accommodated this one bag very small now out of pocket £150 approximately. ”

“ If you want a great brand watch, it is not here, That said. I just brought 7 for friends at a great price. I got one a few months ago and still working. They also are good about returns. As the saying goes, you get what you pay for. ”

“ I was looking for an alternative to Amazon but Temu is not it. Costs are a little bit less, but delivery is a longer and returns are pain. I have received more damaged or defective goods from Temu in six months than I have with 15 years of Amazon. When you do a search, they throw everything at you. Amazon does this too, but Temu is way worse. I still use Temu, but only for low cost items that if they are damaged I just throw them away. ”

“ This place is a joke when it comes to customer service and returns. ”

“ I ordered several items from this company. The order came late and several items were damaged or missing parts. I returned the items for a refund but was denied said refund as temu said they didn't receive the returns even though I have a receipt from Canada post. After several unsuccessful emails the company ghosted me. Next step small claims court. Buyer beware. ”

“ Temu is a joke! They say they have have free returns but they absolutely do not! Buyer beware! ”

“ Not had a problem with returns, refunds or issues with Customer Service. ”

“ Still waiting for several small things. Shelf dividers, display shelves and the list goes on. Decided only way is find other sites. Amazon is more reliable. You may pay more but you can mke returns. ”

“ I had to resubmit my returns for refund twice while I waited for everything else to arrive as I only had one free return per order. ”