temu.com Reviews

“ I have tried multiple times to return items that were purchased as a guest. They state that there is no email address or phone number associated with this order and cannot assist me by entering the information. Although I have all the confirmation emails, they claim they cannot help me They offer returns and then make you jump through hoops. Will never purchase anything from them again! Caught in a run around. ”

“ These are the same tracking details already provided to Temu as part of the returns process. ”

“ If you are considering ordering here, be aware that returns and refunds may be slow and scripted. ”

“ Two other returns could have accommodated this one bag very small now out of pocket £150 approximately. ”

“ If you want a great brand watch, it is not here, That said. I just brought 7 for friends at a great price. I got one a few months ago and still working. They also are good about returns. As the saying goes, you get what you pay for. ”

“ I was looking for an alternative to Amazon but Temu is not it. Costs are a little bit less, but delivery is a longer and returns are pain. I have received more damaged or defective goods from Temu in six months than I have with 15 years of Amazon. When you do a search, they throw everything at you. Amazon does this too, but Temu is way worse. I still use Temu, but only for low cost items that if they are damaged I just throw them away. ”

“ This place is a joke when it comes to customer service and returns. ”

“ I ordered several items from this company. The order came late and several items were damaged or missing parts. I returned the items for a refund but was denied said refund as temu said they didn't receive the returns even though I have a receipt from Canada post. After several unsuccessful emails the company ghosted me. Next step small claims court. Buyer beware. ”

“ Temu is a joke! They say they have have free returns but they absolutely do not! Buyer beware! ”

“ Not had a problem with returns, refunds or issues with Customer Service. ”