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temu.com Reviews

1.5 Rating 2,699 Reviews
B-
Happiness Grade
B-

Customer Service - Average

68.71%
Industry Average
This review is about Temu & Every postal customer services.
posted 3 weeks ago - Lewis
They have wonderful Customer service. My problem was resolved by working with an agent whose tireless attention allowed me to avoid a mistake that was costly!
posted 1 month ago - Kimmi
I’ve absolutely loved shopping on Temu – the bargains, the variety, and their prompt online customer service have been unmatched.
posted 1 month ago - Anonymous
I've been shopping with Temu now for more than a year, I never had a problem! If I didn't receive something, or the goods was damaged or didn't work, they refunded it immediately ! That kind of things happen, but they were always taking care of the problem, like I said in a few seconds! And I already bought hundreds of things with Temu, and I'm really happy with their quality and service! Me and my wife are very satisfied with Temu !
posted 1 month ago - Happy customer!
Absolutely excellent customer service every time.
posted 1 month ago - Leila
Temu Customer Service is one of the best you can have. They are courteous and attentive. They always try to have your problem solved most of the time. If they can't ,they give you a very good reason why.
posted 2 months ago - John Samwin
I have nothing but great experience with Temu. Customer service always willing to help. If my order is not here on time, they will give me a five dollar credit. I love dealing with Temu
posted 2 months ago - Barb.G
I received my parcel today on time as estimated and it was amazing Surprise for me! All the goods are in super quality Thank you for the service Team Temu❤️!!! Waiting for next order Show quoted text
posted 2 months ago - Zaara
Amazing customer service/support was a query about where my item was ..sorted straight away -was mix up with courier but couldnt have been more helpful-highly recommend
posted 3 months ago - Anonymous
I ordered a tool box from Temu. It arrived in 3 days from Richmond BC. Very good service. Thanks
posted 3 months ago - Henry