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Tennis-Point Reviews

1.5 Rating 109 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
“ I also paid 42 pounds for the stringing service. ”
posted 3 months ago - Ozlem Sinal
“ After receiving my order in severely damaged packaging, i contacted cusmtomer service and provieded every photo, document, and form they requested. Despite multiple email exchanges and full cooperation on my part, the support team simply stopped responding !!! ”
posted 4 months ago - Yossi
“ Awful service. The contact button simply does not work, they don't answer emails...junk site. ”
posted 1 year ago - Nathan
“ Very long delays in shipping, almost no communications, and terrible customer service. ”
posted 1 year ago - KevinB
“ non existent customer service. Will not issue a return label, chatbot does not respond, email and tel number are no longer available. then their website states customer satisfaction is our driving force!! Unable to communicate with the company-disgraceful! ”
posted 1 year ago - Anonymous
“ They are terrible - do not buy from them, if you need to return they ignore you and have no customer service. They have a faulty return label service and do not reply to emails. I have paid £40 in postage so far and they want to charge me another £20 on a £55 pair of trainers. TERRIBLE ”
posted 1 year ago - Helen Caldwell
“ ” Customer service said, “We have no control if the parcel gets shipped correctly,” which is just unacceptable. ”
posted 1 year ago - Dave
“ Their return service is disgraceful - you have to pay the post costs yourself. ”
posted 2 years ago - Miriam Nunes
“ I am extremely disappointed and disgusted by the service I have received from this company. ”
posted 2 years ago - Anonymous
“ leuke aanbiedingen, waardeloze service. Slecht bereikbare klantenservice. Twee nieuwe rackets gekocht bespannen door tennispoint ter waarde van 70 euro. Na bijna 2 weken wachten ontvangen en ronduit waardeloos bespannen. Niveautje visnet. Gemeld als klacht en gestrand in de procesmolen. Voor mij niet meer. ”
posted 2 years ago - Christiaan