Tennis-Point Reviews

“ Very long delays in shipping, almost no communications, and terrible customer service. ”

“ non existent customer service. Will not issue a return label, chatbot does not respond, email and tel number are no longer available. then their website states customer satisfaction is our driving force!! Unable to communicate with the company-disgraceful! ”

“ They are terrible - do not buy from them, if you need to return they ignore you and have no customer service. They have a faulty return label service and do not reply to emails. I have paid £40 in postage so far and they want to charge me another £20 on a £55 pair of trainers. TERRIBLE ”

“ ” Customer service said, “We have no control if the parcel gets shipped correctly,” which is just unacceptable. ”

“ Their return service is disgraceful - you have to pay the post costs yourself. ”

“ I am extremely disappointed and disgusted by the service I have received from this company. ”

“ leuke aanbiedingen, waardeloze service. Slecht bereikbare klantenservice. Twee nieuwe rackets gekocht bespannen door tennispoint ter waarde van 70 euro. Na bijna 2 weken wachten ontvangen en ronduit waardeloos bespannen. Niveautje visnet. Gemeld als klacht en gestrand in de procesmolen. Voor mij niet meer. ”

“ Returns online service not working and you don’t reply to any emails now I have trainers worth €119 which are no good to me. wouldn’t buy again off this company and would not recommend, should have looked at reviews before I bought can see you have a lot of unhappy customers with your service ”

“ Returns online service not working and you don’t reply to any emails now I have trainers worth €119 which are no good to me. wouldn’t buy again off this company and would not recommend, should have looked at reviews before I bought can see you have a lot of unhappy customers with your service ”

“ I bought some Asics shoes from them. Short of two weeks there was a tear in them not near a seam or anything. Best they could do is tell me to ship them back and get store credit. So I'm out the shoes and the time to ship back and forth. No thanks. It makes sites like Amazon so much better when you have to deal with customer service like this. ”