Login
Start Free Trial Are you a business? Click Here

Tennis-Point Reviews

1.5 Rating 106 Reviews
C-
Happiness Grade
C-

Customer Service - Average

55.00%
Industry Average
Awful service. The contact button simply does not work, they don't answer emails...junk site.
posted 2 months ago - Nathan
Very long delays in shipping, almost no communications, and terrible customer service.
posted 3 months ago - KevinB
non existent customer service. Will not issue a return label, chatbot does not respond, email and tel number are no longer available. then their website states customer satisfaction is our driving force!! Unable to communicate with the company-disgraceful!
posted 3 months ago - Anonymous
They are terrible - do not buy from them, if you need to return they ignore you and have no customer service. They have a faulty return label service and do not reply to emails. I have paid £40 in postage so far and they want to charge me another £20 on a £55 pair of trainers. TERRIBLE
posted 5 months ago - Helen Caldwell
” Customer service said, “We have no control if the parcel gets shipped correctly,” which is just unacceptable.
posted 6 months ago - Dave
Their return service is disgraceful - you have to pay the post costs yourself.
posted 1 year ago - Miriam Nunes
I am extremely disappointed and disgusted by the service I have received from this company.
posted 1 year ago - Anonymous
leuke aanbiedingen, waardeloze service. Slecht bereikbare klantenservice. Twee nieuwe rackets gekocht bespannen door tennispoint ter waarde van 70 euro. Na bijna 2 weken wachten ontvangen en ronduit waardeloos bespannen. Niveautje visnet. Gemeld als klacht en gestrand in de procesmolen. Voor mij niet meer.
posted 1 year ago - Christiaan
Returns online service not working and you don’t reply to any emails now I have trainers worth €119 which are no good to me. wouldn’t buy again off this company and would not recommend, should have looked at reviews before I bought can see you have a lot of unhappy customers with your service
posted 1 year ago - Anonymous
Returns online service not working and you don’t reply to any emails now I have trainers worth €119 which are no good to me. wouldn’t buy again off this company and would not recommend, should have looked at reviews before I bought can see you have a lot of unhappy customers with your service
posted 1 year ago - Anonymous