Textbook Valet Reviews

4.5 Rating 33 Reviews
85 %
of reviewers recommend Textbook Valet
4.5
Based on 33 reviews
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214-974-4805

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Anonymous
Anonymous  // 01/01/2019
they took all of my old books off my hands and they were really nice!
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Posted 5 years ago
dwaxaqwdxa
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Posted 5 years ago
It’s dopeeeee
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Posted 5 years ago
Great fast it was very quick and easy
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Posted 5 years ago
Easy process & friendly person to work with.
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Posted 5 years ago
doris was very nice and helpful
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Posted 6 years ago
The prices for the books are definitely better than what the bookstore gives back for them! Awesome!
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Posted 6 years ago
Better than others
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Posted 5 years ago
Didn’t get any money for 7 books. Actually got around 70$. 5 were huge textbooks that costed me hundreds. Kind of a total rip off.
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Posted 5 years ago
Took my other book and didn’t tell me I wasnt getting any money for it
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Posted 5 years ago
My appointment to buyback my books was at 12 and no one contacted me to try to meet up. I finally got in contact with support and they sent someone at 12:30 which was an inconvenience because i had a final. They paid me way less than what the bookstore would pay. I got 1-3 on most of the books that are worth way more. If i spend 60 on a brand new book then used it should atleast be worth 30. I could sell at the bookstore and get more money back. This company is a joke
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Posted 5 years ago
Hello I'm very sorry to hear that your rep arrived 30 minutes late but I am glad that someone came so that you didn't have to walk anywhere or wait in line! :) As far as books value, we see most of your books sold were actually old editions and novels that retail for less than $6 on Amazon. We actively monitor our pricing to make sure that we offer higher buyback prices than any local competitor so we hope you give us a try again.
Posted 5 years ago
Would give 0 stars if I could. I worked for this company in 2017 and me and my shipping manager never received any form of payment. We spent a whole month going from door to door and getting judgmental stares from people when we scanned their books and they came up to be $0 almost 70% of the time. Tried reaching out to the owners about our payment and they completely ignored us. DO NOT WORK FOR THESE PEOPLE.
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Posted 5 years ago
I spent $350 for my books this semester and only received $36! Outrageous!!!!!
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Posted 5 years ago
Textbook Valet is rated 4.5 based on 33 reviews