“A single order was split into several deliveries (i believe it was 5. This means I had to make sure I am available for 4 consecutive days for delivery. This is not convenient and either should be communicated beforehand or be consolidated before being sent out.
I also got sent the wrong item twice, which is not good. As I'm stuck with something I don't want but doing a return for a value of R15 and R30 is not worth it. Courier returns only refund and I can't get free delivery again on such a small amount. I don't have a Foschini near me for an exchange. Waste of time and money.”
“My only complaint is we tick the business address button, so we assume that delivery drivers would think about delivering during business hours however they dont. They call you at 18h30 and still expect you to be at work???? WHY?
Besides that I am perfectly happy with my purchase and the second delivery guy who came back the next morning was an absolute pleasure to meet. Thank you. My son loves his rugby jersey.”
“I always have a good experience with delivery and ordering , sometimes sizing is an issue but other than that no complaints. Please check how fragile goods are shipped as the perfume set I ordered arrived safe but the packaging was damaged, if it was not wrapped up as it was it would have been broken bottles”
“Great overall experience, thoroughly updating me on my order which gives me peace of mind, large variety of items and easy to purchase through the website.”
