The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

97 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Always very friendly and efficient by live chat when possible”

Helpful Report

Posted 4 years ago

Hello Margaret, Thank you so much for taking the time to leave this lovely review, we really appreciate it! Customer service is especially important to us, we love to help our customers. Thank you so much, take care and keep safe. Team Alpaca

Posted 4 years ago

“Excellent company, good communication from the team, easy to navigate website, great value for money and super fast delivery!! PERFECT”

Helpful Report

Posted 4 years ago

Hello, Really great to read that you enjoyed your experience shopping with us via our website. Thank you so much for taking the time to leave us a five star rating and an excellent review. It’s appreciated!! Take care & all the best From Team Alpaca

Posted 4 years ago

“Great service”

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Posted 4 years ago

Hello, Thank you so much for the 5 star review and great comment. Take care and wishing you a lovely Easter. Team Alpaca

Posted 4 years ago

“Really love my Brax summer trousers, ordering and delivery were spot on. Many thanks Alpaca 👍”

Helpful Report

Posted 4 years ago

Hello So glad you love the BRAX trousers, and the service. We do love what we do here and always try to deliver an excellent service. Take care and happy Easter. Team Alpaca

Posted 4 years ago

“The service was excellent and I was kept up to date about the processing of my order. Fast delivery. Website was clear to use. The whole experience was very good and I would certainly order from the company in the future.”

Helpful Report

Posted 4 years ago

Hello Great to hear you are very happy with the whole process from start to finish including the products. Thank you so much for sharing this with us, really appreciate that. Best Wishes Team Alpaca

Posted 4 years ago

“I'v bought three jumpers from the Company and what is the best thing is the next day delivery. The jumpers are excellent”

Helpful Report

Posted 4 years ago

Hello Many thanks for the wonderful review so glad you enjoy our special products. Take care & Best Wishes Team Alpaca

Posted 4 years ago

“Bought the alpaca socks for my girlfriend for her birthday, and she absolutely loves them. They are lovely and soft. One thing I would note. The price tag was on the card holder on the socks. I didnt want to disturb the soft paper surrounding the socks, so I didnt see the price tag until she opened them. Suggestion would be to take the price tag off before wrapping them”

Helpful Report

Posted 4 years ago

“I have had Pima t-shirts, and they are beautiful quality. I also bought an alpaca cardigan as the design was so unusual, and I wanted something a bit different. It looks amazing”

Helpful Report

Posted 4 years ago

Hello, thank you for this fantastic review! Our pima cotton tops are very popular amongst many for their quality, pleased you tried one of our lovely alpaca cardigans too. Best wishes, Team Alpaca

Posted 4 years ago

“The delivery was very quick & l'm happy with the socks I purchased. Thanks 🙂”

Helpful Report

Posted 4 years ago

Hi Nick, great to have feedback on our alpaca socks, thank you for the 5 stars. best wishes, Team Alpaca

Posted 4 years ago

“Gorgeous product. Swift delivery.”

Helpful Report

Posted 4 years ago

Hi Cathleen, thank you taking time to review us and rate us 5 stars! Best wishes, Team Alpaca

Posted 4 years ago

“Chantelle was very helpful when having problems with completing the order. Dispatch was as promise on the next day”

Helpful Report

Posted 4 years ago

Hi Paul, it was a pleasure to help you resolve the issue. Thank you for leaving us a review, it's really appreciated and we hope the snood was well received. Best wishes, Team Alpaca

Posted 4 years ago

“Brought as a present for a friend who loved the gloves, very comfortable and warm”

Helpful Report

Posted 4 years ago

Hello, thanks for choosing to shop with us for a special gift, so pleased your friend loved their alpaca gloves. best wishes, Team Alpaca

Posted 4 years ago

“I love these socks so comfortable. Great service, would use this firm again”

Helpful Report

Posted 4 years ago

Hi, thanks for reviewing us, it's great to hear about your alpaca socks. Best wishes, Team Alpaca

Posted 4 years ago

“delighted”

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Posted 4 years ago

Hi, thank you for the 5 star review! Best wishes, Team Alpaca

Posted 4 years ago

“Easy web site to use and their after sales service (Chantelle) was great too The hat and gloves are super too”

Helpful Report

Posted 4 years ago

Hello, thank you for your lovely review, it's a pleasure to help and we are so pleased you loved the alpaca hat and gloves. Best wishes, Team Alpaca

Posted 4 years ago

“Excellent telephone advice given before I ordered very easily on line Jeans delivered as promised and very happy with them.”

Helpful Report

Posted 4 years ago

Hello, always a pleasure to help with any queries, we're glad you found your perfect fit in our BRAX jeans. Best wishes, Team Alpaca

Posted 4 years ago

“Very quick delivery and top quality goods every time”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and your repeat custom. Enjoy your alpaca garments. Best wishes, Team Alpaca

Posted 4 years ago

“Excellent service and products. Have shopped with you before and will continue to do so.”

Helpful Report

Posted 4 years ago

Hello, thank you fro both the review and for your continued custom. Best wishes, Team Alpaca

Posted 4 years ago

“I have three pairs of these socks now, they’re my all time favourite for wearing to the yard. Couldn't live without them now!! So warm and comfortable.”

Helpful Report

Posted 4 years ago

Hello, so glad you love our alpaca socks, they're perfect for what you wear them for. Best wishes, Team Alpaca

Posted 4 years ago

“Beautiful warm & comfy, socks, excellent service”

Helpful Report

Posted 4 years ago

Hello, thank you for the 5 star review, enjoy your alpaca socks. Best wishes, Team Alpaca

Posted 4 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews