The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

97 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered next day, and gift wrapped. Excellent service”

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Posted 9 years ago

“Brilliant!! Am so pleased to have found this we sight. I really miss the various branches there were. Well done!”

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Posted 9 years ago

“I was thrilled to find exactly what I have been looking for in a summer hat at Alpaca. The online service was very efficient and speedy, and the communications excellent and 'extra mile' helpful. Many thanks indeed.”

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Posted 9 years ago

“I visited the Alpaca shop for the first time on May 6th 2016. I came along with my Aunt who had visited some years before. We found the staff to be very helpful and friendly. The shop had a lovely relaxed atmosphere, and we had two delicious mugs of Hot Chocolate. The socks I purchased from the shop are the best I have ever bought and Worth every penny. I regretted not buying some for my partner and so placed an order online. I found this extremely easy to do and was very pleasantly surprised when my well packaged order arrived the very next day.”

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Posted 9 years ago

“So very impressed with the company, I did find the web site payment part a bit hard to negotiate but enlisted the help of a daughter! Service was very prompt but still managed to order wrong length so followed up with phone call, the help I received was exemplary, very helpful, pleasant and polite. Sincerely, Louise Callan”

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Posted 9 years ago

“Having just visited the Alpaca Center last week I was very pleased to learn that I could still order my Sancia Pima t-shirts on line. Can't do without them! Ordered two straight away and they arrived within two days. Thank you. Very good service.”

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Posted 9 years ago

“I was very pleased to find Brax t shirts as found them to wash and wear well. As you have them on your website I lost no time ordering them and was very pleased to receive them so quickly.”

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Posted 9 years ago

“Speedy trouble free on line service. Superb quality Brax trousers. Will visit you in person as well next time we are in the lakes. Than you Alpaca clothing Co.”

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Posted 9 years ago

“Very helpful service. You let me know 1 T shirt was not in stock and offered to send the other one straight away which I didn't need. Got the 2nd T shirt in quickly and kept me informed on progress. They both arrived today and I am delighted with them. Jill Marx”

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Posted 9 years ago

“I first came across The Alpaca Clothing Co. Last year on a holiday in the Lake District. You were very helpful when I wanted a pair of baby slippers ,as you didn't have the size I wanted in stock you ordered a pair and sent them to me. As your service was second to none I had confidence in ordering clothing from you and I wasn't disappointed with the service I received. Your ordering and being able to follow my order on line was easy and my delivery arrived today having ordered on Saturday . Thank you all.”

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Posted 9 years ago

“Excellent Company selling superb products, backed up by first class customer service. Highly recommended. Peter Ellis”

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Posted 9 years ago

“First class service, will definately use this website again!”

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Posted 9 years ago

“Very quick delivery, really like the garment. Suggest always order at least one size larger than usual and sometimes two sizes larger depending on the shape.”

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Posted 9 years ago

“Very satisfied with my purchase. It was shipped promptly & arrived well packaged. I would not hesitate to both recommend & use your service again. When we are in your locality would like to visit the store.”

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Posted 9 years ago

“Excellent prompt service. I tried to reorder on the website but could not get past entering my account details and adding to my basket. A temporary blip hopefully. I will try again as the short lengths of Brax jeans are not readily available on the high street.”

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Posted 9 years ago

“I had been sorry to discover the Spirit of the Andes shops going, so imagine my delight when I realised you were selling their stuff.”

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Posted 9 years ago

Hello Chris, many thanks for your review - we're really pleased to be able to continue with the products too. We're a bit puzzled, given the sentiment of your review, that you only gave us 1 star out of 5 Did you make a mistake? Kind regards, Alpaca Clothing Co

Posted 9 years ago

“Very happy with my purchases - hopefully I won't need the hat & scarf for a few months now though! Everything is lovely and soft, will be toasty warm and seems excellent quality. Delivery was very quick and everything well packaged”

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Posted 9 years ago

“Bought two lovely necklaces. Very happy with the quality and price. Quick delivery. Would recommend this company.”

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Posted 9 years ago

“Very good service and top quality goods”

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Posted 9 years ago

“Fell in love with my bear fantastic quality at a great price will be adding to my collection soon many thanks”

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Posted 9 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews