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The Alpaca Clothing Co Reviews

4.9 Rating 1,129 Reviews
97 %
of reviewers recommend The Alpaca Clothing Co
4.9
Based on 1,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Alpaca Clothing Co Reviews
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Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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I've been purchasing Brax clothing from Alpaca for a number of years and have just received my latest order, a jacket. The product is excellent and the service from Chantelle was exceptional as usual. The order was delivered to me in Australia in just 4 days.
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Posted 9 years ago
Once again, very swift and efficient
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Posted 9 years ago
Looked for months for all cotton t shirts with half sleeves. Excellent quality, please could you get more interesting colours - eg saffron, terracotta. I'm an artist so would like stronger colours (don't show the paint splashes!)
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Posted 9 years ago
I ordered an alpaca throw on Saturday and it was delivered on Tuesday. It was very well packed and I am highly delighted with the product. The colour is as described, matches my room perfectly and is extremely warm and cosy. Having had that level of service I wouldn't hesitate to recommend the company and would certainly buy from the myself again.
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Posted 9 years ago
Excellent product, good price and speedy delivery!
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Posted 9 years ago
The socks I ordered arrived within a couple of days and, even though I wanted them especially to take on my imminent holiday in a cold country, I decided to try them out. They are exactly as described - no awkward toe seam to hurt my little toes and I could feel the support and the comfort. I haven't washed them yet but I have no qualms about it. I'm sure they will wash well and keep their shape. Thank you very much. I am sure I shall visit your online shop again (unless I'm passing your actual shop, of course). Jeanette, East Yorkshire
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Posted 9 years ago
Excellent range. Easy web site to navigate. Goods arrived promptly. Very satisfied thank you.
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Posted 9 years ago
Excellent Service and lovely product. I ordered from a few companies all on the same day and this product arrived much quicker than the rest, also with free delivery! So I have ordered again!
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Posted 9 years ago
Fantastic fluffy bears received very promptly.
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Posted 9 years ago
I have made a number of online purchases with Alpaca and have always been very happy. The quality of the products is excellent, delivery is fast and the packaging is great. The website is safe and easy to use and over the phone assistance is available if required (Chantelle is great). I wouldn't hesitate to recommend the Alpaca website for online purchases.
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Posted 9 years ago
Quick delivery and the hat was just what I was looking for - thank you.
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Posted 9 years ago
Excellent service received. The order process was easy and the delivery was quick and efficient. More than this my mother adores her new alpaca slippers and most of my female colleagues are extremely envious. I have made sure that they know of this site and the products it sells.
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Posted 9 years ago
Very happy with prompt efficient service. Always helpful in store or online.
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Posted 9 years ago
Ordered Monday arrived Wednesday. Very pleased with product. Was looking specifically for an alpaca sweater for my husband. Would have liked a larger selection of colours/patterns but luckily found one to suit.
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Posted 9 years ago
Excellent service, very friendly helpful staff. The cardigan I ordered was brilliant value for a quality item. Very pleased to have found this company. Highly recommended.
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Posted 9 years ago
I never thought of buying trousers from this firm as I assumed it was mainly sweaters, gloves, etc.. However, I am delighted with the Brax trousers and shall be certainly visiting this site again. Thank you for your excellent service.
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Posted 9 years ago
I ordered 3 pairs of socks and reveived them in Canda within 3 days. colours are lovely amd socks soft amd comfortable......will be coming back for more and will but as gifts It is not easy to find nice well fitted alpaca socks...
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Posted 9 years ago
My jumper came very promptly and is of good quality. I know from experience how hard wearing and long lasting alpaca is.
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Posted 9 years ago
We have been very impressed by the friendly and helpful service from the Alpaca team, both when visiting the shop in May 2015 and when shopping on line recently. We hope to visit the Lake District again this year and will be certain to pay another visit to the shop.
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Posted 9 years ago
Good product reasonably priced and efficient delivery. Compares well with Der feet socks
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Posted 9 years ago
The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews