“Purchased a toilet through their ebay store. It's warped and they have refused to replace it.
It has been noted on other review sites that they were leaving fake reviews.
Do yourself a favour and buy from someone else.
We’ve found out that this company has been displaying T********t content incorrectly.
This could mean showing an inaccurate star rating , or displaying reviews they’re not permitted to use.
We take the integrity of our platform very seriously, and wanted to let you know this company hasn’t been playing by the rules. When we uncover misuse, we take action and alert our community.”
“Had a problem with toilet cupboard told them they sent another straight away fantastic service and lady on custormer service can not fault
If only all firms were like this absolute credit to them
Thank you so much”
“AVOID THIS COMPANY AT ALL COST. PURCHASED A £35 TOILET SEAT FROM THESE GUYS. INSTALLED IT AND AFTER USING IT ABOUT 2 WEEK NOT MORE I NOTICED IT ALL GOT RUSTED. I OPENED A RETURN REQUEST AND IT WAS DECLINED. THEY WERE ACCUSING ME OF "MISUSING" THE TOILET SEAT. HOW ON EARTH CAN SOMEONE MISUSE A TOILET SEAT SO THAT THE METAL PARTS OF THE SEAT BECOME RUSTED WITHIN SUCH A SHORT PERIOD OF TIME. I AM ALSO TAKING THESE GUYS NO TO SMALL CLAIMS COURT AS THIS IS WHAT THE DESERVE.”
“I purchased a soft close toilet seat from the bath people,
upon installation found it to be unserviceable, contacted
customer services and sent photos, within 2 hours I received a full refund and an apology for my troubles,
excellent communication and after sales service,”