The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,966 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered MULTU 012 battery late Friday, arrived as expected midday Tuesday. Passed CCA, voltage, and internal resistance tests on battery tester. Weight of battery is 13.3Kg; as quoted. Looks a quality battery and starts 1.33 Yaris OK. Well done The Battery Guys.”

Helpful Report

Posted 3 years ago

Hi Alan, we are so pleased that you have received the battery you were looking for and that you are happy with our service, we Thankyou for your review and order and hope that you consider us for your next purchase.

Posted 3 years ago

“I am delighted with the outstanding service and attention that I have recieved from John Bamber. He kindly replaced my more than two year old battery (3 year warranty) after testing with a brand new item which was delivered the next day, all free of charge.”

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Posted 3 years ago

Hi Paul, Thank you for the lovely review, we are happy that you are satisfied with our team and thank you for your order. We do hope that you consider us again when ordering. Thanks

Posted 3 years ago

“Brilliant service, brilliant battery. It's exactly what it said on the tin!”

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Posted 3 years ago

Hi Lindy, Thank you for your review and order. We hope you consider us when ordering again. Thankyou

Posted 3 years ago

“This might start off like a bad review but it isn't..ordered a battery and paid for next working day delivery..courier company said delivery in 2 days so battery guys refunded the postage..battery arrived but it wasn't the one I ordered..what a pleasant surprise when they refunded my money and let me keep the battery...things go wrong in the world and the sign of a good company is how they deal with it...I would order again and recommend them.”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for the review and we do apologise for some inconvenience this may have caused you! we do everything in our power to make sure our batteries get to our customers on time. We do thank you for your order and hope that next time you order you consider us for your purchase! Thanks again.

Posted 3 years ago

“Top class service would recommend Cheers”

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Posted 3 years ago

Hi James Thank you for your review and order, we hope you consider us for your next purchase. Thanks

Posted 3 years ago

“GOOD VALUE GOOD SERVICE THATS ALL I NEED AND GOT”

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Posted 3 years ago

Hi Anne, Thank you for your review, we do hope that you consider us for your next purchase. Thanks again

Posted 3 years ago

“Received my battery within 24 hrs good price great battery highly recommended.”

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Posted 3 years ago

Hi Mr Bamber Thank you for your review and order! we hope you consider it for future purchases. Thanks

Posted 3 years ago

“Very quick delivery. Nice packaging. Also sale price and free delivery. Great product with high CCV and 4 year warrenty. What more could you want?”

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Posted 3 years ago

Hi Mark, Thank you for your review and order, we are pleased that you are satisfied with your purchase and hope that you consider us for future purchases. Thanks

Posted 3 years ago

“Absolutely fantastic service and communication. Ordered Tues afternoon arrived Wednesday morning what more can I say.”

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Posted 3 years ago

Hi Terry, Thank you for such a great review, we are so glad that you are pleased with the purchase. We hope you consider us for your next purchase. Thanks

Posted 3 years ago

“Excellent service, and good customer support by phone. The battery was slightly the wrong size as given by the registration checker, but this was quickly sorted.”

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Posted 3 years ago

Hi Simon, Thank you for the review and your order. we do apologise for any inconvenience with the size and hope that you do consider us for future purchases. Thanks

Posted 3 years ago

“Fantastic service. Next day delivery. Brilliant. Would recommend if need new battery next day.”

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Posted 3 years ago

Hi Kirsty, Thank you for the review and your order. we are pleased that you are happy with our fast delivery service and hope that you consider us for your future purchases. Thankyou

Posted 3 years ago

“Quick easy, fantastic price! Cheers guys”

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Posted 3 years ago

Hi Martin, Thank you for your review, we hope you consider us for your future purchases. Thanks

Posted 3 years ago

“Brilliant service , battery arrived the next day after ordering, very well packed Battery arrived fully charged but gave battery a short charge as instructed , fitted and away we go . Many thanks KGS”

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Posted 3 years ago

“Quick and efficient service at very competitive price”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“Fast and secure delivery, battery as described and working flawlessly”

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Posted 3 years ago

“very good battery”

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Posted 3 years ago

“Great products great price fast delivery brlliant”

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Posted 3 years ago

“They made sure they had the right battery for my car using number plate recognition, brilliant. Delivered due date, many thanks, Sue Phillips x”

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Posted 3 years ago

“These guys were informative and helpful I got the right battery at a great price can't fault them .”

Helpful Report

Posted 3 years ago

The Battery Guys is rated 4.5 based on 1,966 reviews