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The Bristol Shop Reviews

4.9 Rating 320 Reviews
97 %
of reviewers recommend The Bristol Shop
4.9
Based on 320 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read The Bristol Shop Reviews
Visit Website

Email:

shop@thebristolshop.co.uk

Location:

51c High Street, Hanham
Bristol
BS15 3DQ

Write Your review

Anonymous
Anonymous  // 01/01/2019
After a failure by Royal Mail to deliver the parcel, I was in contact with The Bristol Shop via email to get another sent. After some initial helpful communication, I then suddenly found my emails being ignored and I was left with no choice but to reach out to the artist personally to have the artwork delivered. Very poor customer service unfortunately.
Helpful Report
Posted 9 months ago
No one answers the phone, emails ignored.
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Posted 11 months ago
Thank you so much for mailing the Bansky book the the States. The extra postage was worth it!!
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Posted 4 years ago
Thank you so much for your prompt service , great purchases and little personal notes which check that everything is ok with the customer. Much appreciated . Janice Smith
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Posted 4 years ago
Really fast service.
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Posted 4 years ago
Really beautiful and unusual mats which I love. The service was personal and very quick, and polite too.
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Posted 4 years ago
Easy to order and arrived safely. Just need to wait to see if the recipient likes it.
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Posted 4 years ago
I ordered over 24 hours ago and I haven't got a confirmation email yet.
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Posted 4 years ago
I bought a card of Clifton Bridge by Donna Bradley which was gorgeous and really pleased the recipient. Donna had written a little message on the delivery note which I thought was lovely and I’d certainly buy more items by Donna.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
The picture I ordered was delivered in a timely way and fully met my expectations. Thank you.
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Posted 4 years ago
I couldn’t recommend The Bristol Shop highly enough. Great service and Danny was so helpful. I will definitely use them again.
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Posted 4 years ago
Good service
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Posted 4 years ago
Arrived in great time and well packaged.
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Posted 4 years ago
I'm overseas and ordered a print via The Bristol Shop as a gift for my parents who live in Bristol. Danny went above and beyond to help me with my order and ensured it got to my parents ahead of Christmas. A huge thanks to Danny, he really does all he can to help his customers!! Highly recommend :)
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Posted 4 years ago
Very satisfied with my order- one star missing because of time it took to arrive
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Posted 4 years ago
I really like the unique gift ideas that The Bristol Shop offer. I purchased a thermal flask & 2 enamel mugs for Christmas present 🎁 as the recipient is a keen camper & outdoor concert goer and know they will love them. We are all very proud Bristolians and love our city, so The Bristol Shop is fantastic.
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Posted 4 years ago
After th first mug went lost The Bristol Shop sent a second one. Thank you very much for this kindness. Best T
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Posted 4 years ago
Poster looks great!
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Posted 4 years ago
It's absolutely gorgeous and beautifully packaged
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Posted 4 years ago
The Bristol Shop is rated 4.9 based on 320 reviews