The Car Mat Company Reviews

“ I've been waiting almost two months for my mats. Refund requested but not processed. Very upsetting. ”

“ Avoid! They have taken my money and I never received the items. Contacted them at least 5 times and only received a response when I threatened action. That said, the response was useless as I have yet to received the promised car mats nor a refunds. They should not be allowed to get away with this! I have taken further. AVOID! ”

“ Didn't get my order within the time slot 3-7 days, took money straight away on ordering,No communication going to be late, when i got in touch got told, struggling for materials and would get order, possibly the following week..asked for refund,still not received and then i get "HOW DID WE DO,RATE US" ”

“ Placed my order on 30th October and to date have not received either the mats or a refund. Have never had any message to explain and have had to chase several times. Absolutely terrible company to deal with and would strongly recommend avoiding and using one of the many other companies offering the same or similar products. DO NOT BUY FROM THEM. ”

“ I bough this for my peugot 3008 and it did not fit the pins in the driver seat. This was not suitable for this car. Before I publish this review and to be fair to them I emailed the company 3 times hoping to get a replacement mat but no reply whatsoever. So I decided to publish this review. This is very poor service and not at all acceptable. I have wasted my money. I will continue to email to ask for a refund. ”

“ Really disappointed as the company failed to deliver this item and ignored all my emails. Trying for a refund, but don’t hold out much hope. ”

“ Sent me the wrong goods. Failed to answer any of my 3 emails requesting replacement. No phone number to call. In all, lousy customer service. To be fair, made a refund when I demanded it. Have subsequently got good mats (much cheaper) from another supplier. ”

“ Poor customer service. I was not happy with the car mats and sent them back for a refund over a week ago. I have still not received a refund. And I have not received any response to my emails regarding said missing refund. I will be raising this via PayPal. ”

“ First of all I ordered 2 different sets of mats, order 10778 for the Seat XL dont fit, order 10779 for a VXR8 never even arrived yet payment taken. Numerous emails sent and all i got back was ‘please tell me the order number so i can investigate’ which i sent twice, yet nothing. Communication terrible and the company are no longer at the address on their website, no refund no nothing, not happy! ”

“ I still have yet to recieve my purchase after 4 days.. I had opted fkr the extra charge for one day delivery. After emailing twice to voice my disapointment and request I get a refund for the one day delivery charge, I don't get a response, yet I do get an email asking me to write a review.. ”