The Co Operative Travel Reviews

Name: The Co Operative Travel
Address: The Thomas Cook Business Park Coningsby Road, Peterborough
Rating: 4.50

4.5 Rating 12 Reviews

83 %

of reviewers recommend The Co Operative Travel

Company Reviews

Questions

Visit Website

Phone:

0845 600 3063

Email:

webcustomerservices@co-operative.coop

Location:

The Thomas Cook Business Park Coningsby Road
Peterborough
PE3 8SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will be never using Co-Op Travel to book another holiday and I strongly advise everyone else to Also do the same , their customer service is atrocious to say the least. Booked our holiday, paid a sum off at the point of booking via debit card, only to find out later that 2 void transactions had been processed at the same as the authorised transaction sending me overdrawn and unable to access any funds in my account or pay direct debits and bills. Could have been sorted out easily with a simple email but instead Co-Op chose to ignore us until our bank sorted it out 5 days later. A week after our initial complaint email we telephoned the complaints department to be called liars and receive an abject refusal for them do anything about it and blame everyone else for the mistake, including us. That’s the thanks you get for supporting your local high street - I’ll go direct to the tour operator in future.”

Helpful Report

Posted 4 years ago

The Co Operative Travel is rated 4.5 based on 12 reviews