The Electrical Guys Reviews

4.62 Rating 2,156 Reviews
91 %
of reviewers recommend The Electrical Guys
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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The Electrical Guys 5 star review on 16th October 2018
Dean M
The Electrical Guys 5 star review on 11th May 2017
Jason G
The Electrical Guys 5 star review on 1st January 2017
Bentley F
The Electrical Guys 5 star review on 30th November 2016
Fiona L
The Electrical Guys 5 star review on 2nd November 2016
Robert W
The Electrical Guys 5 star review on 11th May 2016
Mrs A
The Electrical Guys 5 star review on 11th May 2016
Mrs A
Anonymous  // 01/01/2019
Disappointed with service received. The product I ordered arrived with no problems. However I decided to return it. I emailed to ask about the process for returns and have had absolutely no response and feel like when it comes to getting a refund the customer is likely to find it difficult
Posted 2 years ago
Item purchased well packaged and protected. Delivery was very quick.
Posted 2 years ago
Product came on time and was as expected. It was vastly over packaged with a huge box and paper housing the product that was 1/50th of its size. Waste.
Posted 2 years ago
Wrong item sent , have emailed company explaining this and had no reply from them. Poor service , but happy they have asked for a review
Posted 2 years ago
Hi Gary, Thanks for taking the time to submit a review. I'm really sorry to hear one of our team hasn't been in touch yet - we do ask for 24-48 hours to look into your enquiry. I'll make sure somebody is back in touch as soon as possible! Cheers, The Electrical Guys
Posted 2 years ago
Excellent service and products - even when a previous item went faulty a replacement was dispatched that same day and arrived the next - really good !
Posted 2 years ago
i bought Oil-Filled 2.5kW 11 fin radiator 24 hour timer after 1 year exactly and suddenly stopped to work i was not using it a lot only few weeks during the winter time and they have only 1 year warranty which not really enough because they know that it will not last longer than that is really shame. I advice everyone to not buy those product from them is not good quality at all just (:
Posted 2 years ago
I really like your service and prices and your quality I’m going to order more Thanks keep it up
Posted 2 years ago
The fluorescent light tubes I bought were very good value and almost half the price of buying in a store. They were well packaged too.
Posted 2 years ago
Excellent service and the item was delivered on time, and was as described on the web site.
Posted 2 years ago
Really prompt delivery, arrived in less than 24 hours. Quality products and great service.
Posted 2 years ago
All fine other than I required large bayonet and these were small. No problems can use elsewhere.
Posted 2 years ago
Good service with a quick delivery time.. would definitely use them again.
Posted 2 years ago
An easy transaction with quick delivery & a good price.
Posted 2 years ago
The tubes were what I ordered, well packaged and delivered very rapidly. Many thanks.
Posted 2 years ago
All orders placed with the guys are handled very first and with great help would use again and price is great
Posted 2 years ago
Very good will be using again.
Posted 2 years ago
Great & fast service, thanks guys!
Posted 2 years ago
Hard to write much really, what I ordered still hasn’t arrived.....
Posted 2 years ago
Hi Sandra! Sorry to hear you haven't received your item yet. I believe our customer care team have reached out with some further information for you. Please rest assured, we are working to get this resolved for you ASAP. Thanks, Adam
Posted 2 years ago
Prompt delivery and very well packaged. The box was way to big for the items I ordered but consequently they arrived in perfect condition. The price was really good too! Well done. Will definitely buy here again.
Posted 2 years ago
Really excellent service.
Posted 2 years ago
The Electrical Guys is rated 4.62 based on 2,156 reviews