The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lights were extremely cheap. The packing was basic and hence one of the bulbs was broken. Some bubble wrap or packing paper was needed in the box. However, the bulbs were a free bonus so I am still very pleased with my purchase.”

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Posted 6 years ago

“Good service and good communication”

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Posted 6 years ago

“Delighted with the lights I ordered, they were even better than the picture. They really look great in my kitchen/diner. Only disappointment was delivery was not the next day, delivery came the day after.”

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Posted 6 years ago

“The price of the oil-filled radiator was very good, and delivery extremely prompt. I was impressed – but after a couple of days use, the paint at the base of the radiator has cracked and started to peel off. This is disappointing, but as the radiator is for use in my garden office, I can live with it.”

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Posted 6 years ago

“The wrong product was sent but customer service is very good and the correct item was sent out next day”

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Posted 6 years ago

“prompt delivery good price”

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Posted 6 years ago

“Had a problem when I paid for next day delivery but goods did not arrive. However as soon as I reported this The Electrical Guys organised a replacement and refunded my shipping fees. The replaced item arrived the next day. Everyone understands that things go wrong occasionally but it's how quickly and efficiently a company resolves a problem that counts, and this company did just that.”

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Posted 6 years ago

“Good, short delivery time. Able to contact for answers to questions by email with quick response”

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Posted 6 years ago

“Good price for a good quality product. First time I've used them.”

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Posted 6 years ago

“Easy-to-use website, prompt delivery, fair price.”

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Posted 6 years ago

“Superb responses from 'The Electrical Guys'. I made a purchase without first checking-out the full details of the product. When I read the instructions, I saw:- "Must not be used unattended". The heater was intended for NIGHT-TIME use and to operate on my Economy7 hours..it would ALWAYS be 'unattended'! They refunded the purchase price + postage, without hesitation or 'discussion'. I apologised for not asking whether there were any restrictions on usage.”