The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient and reasonably priced... Always close to my heart.”

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Posted 5 years ago

“Item delivered in perfect condition, on time. Will shop with them again.”

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Posted 5 years ago

“Brilliant service. So we'll packaged. Thank you x”

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Posted 5 years ago

“Hi the order was reasonably priced,the service was brilliant so I'm a happy customer and I totally recommend them”

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Posted 5 years ago

“Good price good product excellent delivery if you want more then that's just greedy 👍👍”

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Posted 5 years ago

“Outside meter door as advertised and arrived on time. Easy to fit.”

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Posted 5 years ago

“Quick and helpful with enquiry before purchase. Wall lights exactly as described. Well packaged.”

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Posted 5 years ago

“Great service and good value 👍🏻”

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Posted 5 years ago

“Easy order process and fast delivery would definitely order again”

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Posted 5 years ago

“Great speed efficient service thanks guys 👍”

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Posted 5 years ago

“Really good service deliverd on time great product”

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Posted 5 years ago

“Next day delivery and excellent price”

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Posted 5 years ago

“Well priced product and promptly dispatched, but whole experience was let down by the carrier, FedEx. I paid for next day delivery, the package was collected that day but then sat in my local FedEx warehouse for two days. Finally, they tried to deliver it two days late and I was at work (I would have been in if they'd tried to deliver on the correct day). Booked a redelivery but then had to chase FedEx as their tracking pages said it was still in the depot, it finally got delivered to me at my home address but their tracking page now says: Delivery exception - customer not available or business closed Delivered - delivered to an address other than recipient And it claims that somebody with a completely different name signed for the package So I would consider looking elsewhere for items because the carrier made such a mess of everything”

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Posted 5 years ago

Hey Simon, 👋 Thanks for taking the time to submit a review and sorry to hear of the trouble you had with FedEx! It indeed doesn't reflect well on our service and I apologies for any inconvenience that was caused. I will raise the issue with FedEx to ensure they look into why this happened and hopefully this will be rectified in the future. Thanks The Electrical Guys

Posted 5 years ago

“The communication was excellent and the delivery service second to none. We needed a cabinet urgently for a job and it was delivered the next day, could not be any better than that.”

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Posted 5 years ago

“Quick reliable service”

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Posted 5 years ago

“Pleased with the unit”

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Posted 5 years ago

“2 of the machine screws securing the meter board into the cabinet were cross threaded meaning the only way I could remove the board was to lever the whole ferrule and screw out of the GRP, to fix the cabinet I then had to drill right through and fix meter board and cabinet to the wall with long wood screws and penny washers!”

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Posted 5 years ago

Hey Keith, 👋🏼 I'm really sorry to hear of the problems you had with the meter box. This doesn't sound right at all. I'll have our team look into the issue with Tricel and see if it's a manufacturing issue. We'll reach out via email with some more info. Thanks, Adam

Posted 5 years ago

“Very easy to order , quick delivery no hassle , polite and helpful service , very good product .”

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Posted 5 years ago

“Very cheap compared to other shops, arrived when they should. 5* rating and will definitely use them again. Highly recommend !!!”

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Posted 5 years ago

“Good price and prompt delivery.”

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Posted 5 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews