The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, quality products and fast delivery”

Helpful Report

Posted 10 years ago

Hi Andrea, Thanks for the kind words regarding our customer care team, I'll be sure to pass it onto them. We are glad you are satisfied with the products that you ordered and we look forward to seeing you back on our website sometime soon. :-)

Posted 10 years ago

“Very good, quick service and just recommended Bulbs2Go to a colleague for his home.”

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Posted 10 years ago

Hi John, Great to hear you recommended us to a colleague! We don't think there is much better marketing than word of mouth, so thank you for pushing your colleague over our way. We hope to see you back on our website sometime soon! :-)

Posted 10 years ago

“The price was really good and the goods were despatched the same day to arrive the next. And they all worked OK”

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Posted 10 years ago

Hi Vincent, Glad to hear your experience with us was a pleasant one! We hope to see you back on our website sometime very soon. :-)

Posted 10 years ago

“Excellent website with a fantastic choice of bulbs at prices considerably cheaper than other such sites with very prompt delivery, can not fault!”

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Posted 10 years ago

Hi Chris, Glad to hear your bulbs arrived safely and quickly! That's just what we like to hear. We hope to see you back on our website sometime very soon! :-)

Posted 10 years ago

“Next day delivery as standard? we took this with a pinch of salt but they were delivered just after lunch!! We had just ordered a new lighting bar for the kitchen. It came with 6 LU halogen bulbs rated at 50w - a total of 300w. If anything that was too bright. Having studied your web site, I had a choice of 3.5 or 5w LEDS and took a risk on the lower wattage - result?........... just the right level ....and our consumption dropped from 300w to21w! .......to say nothing of bulb life.”

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Posted 10 years ago

Hi Peter, I know some things do look too good to be true on the internet, but rest assured our Next Day Delivery as standard isn't one of them! ;-) Glad to hear our website helped you in deciding which LED's you needed. That's a lot of energy you have saved yourself there. You should hopefully see a difference over the next few months in your energy bills too, which is the main reason why we recommend LED. We hope to see you back on our website soon Peter and if you have any questions or queries please don't hesitate to get in touch! :-)

Posted 10 years ago

“first class service. peter”

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Posted 10 years ago

Hi Peter, Thanks for the kind words! We hope to see you back on our website sometime soon. :-)

Posted 10 years ago

“Bought 10 LED bulbs from Bulbs2Go, however one developed a fault. I contacted them by phone and it was replaced within days - no questions asked. A very efficient company with polite employees.”

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Posted 10 years ago

Hi Adrian, We are glad you found our replacements procedure quick and efficient. I shall pass on your kind words on to our customer care team, they'll be delighted to hear it! We hope to see you back on our website sometime soon Adrian. :-)

Posted 10 years ago

“Kevin W is very helpful! Quick replies and gives relevant information”

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Posted 10 years ago

Glad to hear your experience with our online chat representative was a pleasant one! I'll be sure to pass on your kind feedback to Kevin. :-)

Posted 10 years ago

“Received thanks All OK”

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Posted 10 years ago

Hi Derek, Good to hear! We hope to see you back on our website sometime soon. :-)

Posted 10 years ago

“Great website, fast delivery, although I thought the delivery prices were a bit steep”

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Posted 10 years ago

Hi Sarah, Thanks for your kind words regarding our website! We are working behind the scenes with our logistics teams to offer more flexible and cost efficient deliveries and we are hoping to have these implemented in the near future. We hope to see you back on our website sometime soon Sarah! :-)

Posted 10 years ago

“I specifically wanted some Crompton LED lamps and found exactly what I wanted at Bulbs2Go. Ordering was easy, prices are excellent, and delivery was superfast. What more could one ask for? The range of lamps stocked is huge, and I've found lamps I couldn't get elsewhere. I have placed 2 orders to date, and will certainly be back for more!!”

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Posted 10 years ago

Hi David, Thanks for the kind words about our website, prices and delivery! We aim to make your experience as easy as possible while giving you the best prices possible on the web. We are currently working behind the scenes to offer you more delivery options too! Glad to hear you'll be coming back soon David, we look forward to seeing you! :-)

Posted 10 years ago

“Easy website, good selection of products, good delivery!”

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Posted 10 years ago

Hi Roy, Seems you summed up just what we are trying to do here at B2G! Thanks for your kind words and I'll be sure to pass this on to the various teams that look after our products, website and logistics. We hope to see you back on our website sometime very soon! :-)

Posted 10 years ago

“Very good website as it is the first time I have ordered anything on line as an 83 year old, my first computer and I know I have a lot to learn. The service I had from you I am sure it would take lot to beat it , thank you very much Mr. K. Evans.”

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Posted 10 years ago

Hi Kenneth, Glad to hear we was able to be the first store you used online. The technology world can be very daunting at first but we are sure you'll be a wiz on the web in no time! If you need any more help or advice (even computer related!) we would be happy to help you. We hope we see you on our website sometime very soon Kenneth and good luck in your new internet journey! :-)

Posted 10 years ago

“I was very impressed with the service, also of the quality of the item. Will recommend and use again.”

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Posted 10 years ago

Hi Angie, Just what we like to hear! We only sell bulbs of the highest quality at B2G so you can be sure they will always be fit for the job. We look forward to seeing you on our website sometime very soon! :-)

Posted 10 years ago

“I ordered some B22 LED candle bulbs, they arrived very promptly and well packaged. Unfortunately one exploded when fitted. I rang Bulbs2Go and they replaced the faulty bulb, their Customer Service team were very courteous and efficient and kept me in the loop regarding the replacement. I would definitely use Bulbs2Go again and their prices are good.”

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Posted 10 years ago

Hi Barry, Glad to hear your experience with our customer care team was a pleasant one, I'll be sure to pass on your kind words to them! We do hope you will come back and use us again and we look forward to seeing you on our website very soon! :-)

Posted 10 years ago

“Good very cheap compared to where I used to buy. Only thing it would be better off its a normal number rather than 0844.”

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Posted 10 years ago

Hi Pramod, Glad to hear you found our prices cheap! We are always trying to make cost effective changes that will allow us to pass even more great savings onto our customers. I shall pass on your feedback regarding our phone number to our senior management team. Thanks for taking the time to submit a review with us! We hope to see you back on our website very soon. :-)

Posted 10 years ago

“I had a first class service and I was extremely satisfied in the way my order was handled”

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Posted 10 years ago

Hi Pamela, We are glad to hear your experience with our customer care team was a pleasant one. I'll be sure to pass on your kind words, they'll be happy to hear them! We hope to see you back on our website sometime soon Pamela. :-)

Posted 10 years ago

“Fantastic! Initially I didn't know what bulb I needed but the online chat helped me to work out what I required. I ordered my bulbs on Monday, arrived in perfect condition on Tuesday. Far better than any previous companies I've used. Will definitely use again.”

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Posted 10 years ago

Hi Sarah, Great to see the word 'fantastic' to start off a review! We are glad the online chat team were able to help you with your order, they do know their stuff! Glad to hear you'll be coming back soon Sarah, we look forward to it! :-)

Posted 10 years ago

“Easy website to use, good wide range at a competitive price.”

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Posted 10 years ago

Hi Elaine, Thanks for the kind words about our website! We are adding new products and ranges every month so you should soon see even more lamps and lighting popping up at some amazing prices. We hope to see you on our website sometime soon! :-)

Posted 10 years ago

“You were quick to respond to a complaint of non delivery, and the items came less than 24 hours after ringing you up.”

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Posted 10 years ago

Hi Norman, Thanks for taking the time to submit a review. It's always our aim to sort out any problems both quickly and efficiently and we are glad we were able to solve your issue. These problems do happen now and then but we will always ensure we do our upmost to fix them! We hope to deal with you again sometime soon. :-)

Posted 10 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews