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The Furniture House Reviews

4.6 Rating 93 Reviews
94 %
of reviewers recommend The Furniture House
4.6
Based on 93 reviews
Shipping & Delivery
Delivery Methods
Own Driver
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Phone:

03335771927

Email:

sales@thefurniturehouse.co.uk

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Anonymous
Anonymous  // 01/01/2019
Not trustworthy. Their make to order furniture is made from very bad quality wood under upholestry though they comit n charge for saag or very good quality wood. Lower quality then road side furniture. Awsome sales speech and fake promices to convience coustmer is only their quality.
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Posted 8 months ago
It’s been 3 months and we haven’t received our orders, every time we call they always say the shipment is going to arrive soon but it never does it has been a month hearing the same excuse also last week when we called they just said the shipment was stolen. It is very unreliable and we regret buying from them.
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Posted 1 year ago
They haven't provided shipping details of the order placed even after 3 weeks everytime I call keep saying I'll send you now today, Tomorrow later
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Posted 3 years ago
I ordered on June 13 2021. $$ were charged to my CC . I have yet to receive my order .
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Posted 3 years ago
Fantastic service as always - carried planters to carry without having to ask despite having a full shop !
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Posted 3 years ago
Waiting for some extra furniture, but the delivery folks were extremely courteous and polite. Set up our beds for us too.
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Posted 3 years ago
Just purchased a beautiful solid oak blanket box in brand new condition. Saw this advertised on Gumtree along with loads of other top quality furniture. Also free home delivery which is fantastic. Will definitely use again and recommend...
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Posted 6 years ago
Solid looking stuff very nice colour very happy
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Posted 6 years ago
I have not received this order yet!!!! Also I have not even been given a scheduled delivery date(despite an e mail requesting this information) It appears that this e mail has been ignored!!! Phone me to advise where and at what stage this order is at
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Posted 6 years ago
My order was received on the day previously advised by a phone call from The Furniture House. I am very pleased with the bookcase, which was well packaged and fully assembled. Would highly recommend.
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Posted 6 years ago
Contacted on time to arrange time of delivery by a pleasant lady, then delivered in that time slot by 2 very helpful chaps. Brilliant sturdy bed frame at a great price. Pleased I found them online. Thanks
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Posted 6 years ago
FIRST TIME OF ORDERING VERY PLEASED WITH SERVICE AND PRODUCT. AWAITING DELIVERY OF SECOND ORDER
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Posted 7 years ago
our order was listed as in stock. It after ordering we recieved an email saying it was out of stock & would be at least 3 weeks until they would have it. At the time of receiving their email asking for this review we are still waiting for our furniture! However I suppose the communication on the delay has been ok
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Posted 7 years ago
Service from Furniture House was very good, and prices reasonable, but their courier (Yodel) was a bit flaky. They have a tracking service that told me on Saturday at 0830 that my boxes were at their depot and that they were shut for the weekend. I'd previously been told that Yodel don't deliver on weekends. Half an hour later, when we were just getting ready to go out, I received a text message saying that the delivery would be with me in the next hour (which it was).
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Posted 7 years ago
Very pleased with our oak coffee table, easy to assemble and the quality is really good as is the price. Furniture House kept us well informed regarding delivery, and it arrived very well packaged. Excellent service.
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Posted 7 years ago
Great item perfect for a small kitchen, easy to assemble
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Posted 7 years ago
Such a wide selection of quality furniture to choose from. Saw everything I was looking for here after quite a search.
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Posted 7 years ago
Delivered promptly and easily put together following the enclosed instructions. Looks lovely in my little porch
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Posted 7 years ago
Good product. Customer services answered question satisfactorily and quickly.
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Posted 7 years ago
The table and chairs were all fantastic and relatively easy to assemble for someone with a moderate to low DIY experience. The only issue I had with the chairs is that only a small tip of the legs touches the ground so it means there is a huge pressure at the tips and if you a using lino or any soft floor, it tends to leave a mark. I have solved this by making "foam feet" for the chairs. I hope someone would redesign the legs of the chairs. The products themselves are excellent quality.
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Posted 7 years ago
The Furniture House is rated 4.6 based on 93 reviews