“They were very professional and empathetic from the first time I contacted them. They gave clear, detailed instructions at every stage of the process, listened intently to every detail, and responded quickly. Their genuine attention was what most impressed me; they made sure that the solutions they offered actually fit my circumstances, rather than just offering them. Their competence, kindness, and consistency transformed what seemed like a tense situation into one of comfort and self-assurance.”
“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence”
“I dealt with Matt Ainsley and found him incredibly professional, polite and helpful. communication was constant, emails and calls incredibly efficient. I would definitely recommend to friends who require financial services. 100% 5 star service experienced!”
“100% goes through everything with a fine tooth comb to the point where they could off had my business but they said it would be beneficial to me and save me money in the long to pay the debts off myself rather than get charged early redemption fees and interest charges.”
“My building Society wouldn't give me a further advance. A friend recommended The Loans Engine. I dealt with Charlotte - what a wonderful lady. Nothing was problem and she had all the time in the world for me. In fact, she got me a better deal than the building society could offer. And now I have my wonderful new kitchen!”
“Good communication all the way down the line. Could not complain.
However when the phone call came through telling me my funds would be with me everything fell down.
My funds did not arrive when promised. There was a significant delay. I made an official complaint but no one seems interested. No promised phone call back. Nothing at all.
Such a shame it seems that once you've given them the business they don't seem to care.
I'm disappointed.”
