The London Tile Co. Reviews

Name: The London Tile Co.
Rating: 4.51

4.5 Rating 249 Reviews

87 %

of reviewers recommend The London Tile Co.

Company Reviews

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Metrics

4.5

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0333 320 80 48

Email:

enquiries@londontile.co.uk

Location:

Hollybush Lane, Ash Vale,
GU11 2PX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic company. We are so happy with our stunning floor and wall tiles. The team here are so friendly and the website made browsing simple. I filling recommend popping into the showroom as the selection really helped with visualising our kitchen before buying. The team curated and experience that not only made our choice better and more i formed but fun as well! London tile is the way to go. See you for our bathroom next.”

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Posted 1 year ago

“Before the world was stopped by Covid we bought floor tiles from Brian for our extended kitchen. Roll forward 3 years and we have just started a makeover of our utility and hallway. The service Brian had previously shown us was second to none so we returned to see him at Hedge End. Bought exactly the same good quality tiles and received exactly the same high standard of service from him and his colleagues. The London Tile Co. have a great range of tiles and excellent staff.”

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Posted 2 years ago

“Thank you SO much for updating your website! We drive 100+ miles just before Easter to view the outdorr/indoor range 'in the flesh' and were delighted to find such a wide range of options in the store, compared with the website. And now I see that the website is a much better reflection of what is available! Well done team- we are looking forward to placing our orders with you!”

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Posted 3 years ago

“I always use these guys. Cheapest to shop and a polite and knowledgeable sales team. Easy parking and a large selection to choose from onsite.”

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Posted 3 years ago

“Excellent service - ordered a sample tile and it arrived in a couple of days. Lovely tile - can't wait to use it in our bathroom.”

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Posted 3 years ago

“Said tiles would be delivered in 3-4 days came in 3 days . Great product . Would definitely use again .”

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Posted 3 years ago

“Absolutely stunning tiles. The colour is perfect to the image and excellent quality and finish. I would definitely recommend London Tile co.”

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Posted 3 years ago

“Very helpful advice, good website, great showroom, brilliant service. Would definitely use again.”

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Posted 3 years ago

“Ordering process was easy - telephone contact by carrier excellent. Delivered as promised and carrier went above and beyond to help as load was very heavy. Many thanks.”

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Posted 3 years ago

“Great service, and when I received my order and it was incomplete, the missing items were delivered promptly and without quibble.”

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Posted 4 years ago

“Great service , good quality tiles”

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Posted 4 years ago

“Great tile choices here, and some different designs you don't find elsewhere. Easy to order online for delivery, but i wanted to do click and colect and it's not obvious how click and collect works. An information page would be really helpful eg. to tell customers to wait until they get an email that their order is ready before collection. Customers also need to know at the start that it can take several days at some stores to receive your tiles ready for collection. When ordering online you have to ignore the "deliver to" address and only at the final page you see the click and collect options. It seems a quite confusing way to do it.”

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Posted 4 years ago

“Easy to find What I wanted polite customer service .”

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Posted 4 years ago

“Excellent price tiles. Delivered to my call and collect point (Uckfield) in 1 day, rather than the estimated 3-5 days. Quick, friendly and efficient service at the Uckfield store. Will use you again.”

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Posted 4 years ago

“got the sample fast and it is good quality.”

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Posted 4 years ago

“Before ordering, I called to make sure they had the tiles in stock. They confirmed and I went ahead and ordered. Confirmation of order was quick. Tiles were delivered really speedily with great communication about the delivery. Tiles are lovely and we are really pleased. Very efficient and will defo use you guys again. Great company, would recommend.”

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Posted 4 years ago

“Excellent quick service. Thank you.”

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Posted 4 years ago

“An excellent experience, they certainly deserve your custom as they go beyond the norm when sorting colours/ samples etc We are awaiting building work to be completed and will order when appropriate.”

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Posted 4 years ago

“Super professional, friendly and knowledgeable. My go to tile place from now on.”

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Posted 4 years ago

“Beautiful tiles, prompt delivery from a hassle free site.”

The London Tile Co. 5 star review on 16th February 2021

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Posted 4 years ago

The London Tile Co. is rated 4.5 based on 249 reviews