The London Tile Co. Reviews

Name: The London Tile Co.
Rating: 4.51

4.5 Rating 249 Reviews

87 %

of reviewers recommend The London Tile Co.

Company Reviews

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Metrics

4.5

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0333 320 80 48

Email:

enquiries@londontile.co.uk

Location:

Hollybush Lane, Ash Vale,
GU11 2PX

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The London Tile Co. 5 star review on 16th February 2021

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic and quick service”

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Posted 6 years ago

“Customer service couldn't be better. Dealt with problems (which were not their fault) swiftly and efficiently.”

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Posted 6 years ago

Thank you for leaving a review, glad we could sort the problem

Posted 6 years ago

“Ordered a sample which came very fast & well packaged, good quality will be ordering from you.”

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Posted 6 years ago

“I just had a sample tile, but it is absolutely fabulous. Just what I would love, solid, expensive looking. I will be doing my back door patio area next year and this tile is a contender. The Company were very good keeping me inform, even though it was only a sample. Very quick delivery. Only negative point would be the packaging for the sample. I receive a empty envelope. Fortunately, the postman was still around and he had the sample at bottom of post bag. Maybe a Jiffy bag would have been better.”

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Posted 6 years ago

Thank you for the feedback - the envelopes usually hold the samples very well so I will pass this on to our packaging department - how lucky that the postman was still there!

Posted 6 years ago

“Samples arrived quick ????????very happy with the tiles will be ordering when I move house for my garden”

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Posted 6 years ago

Fantastic news, we'd love to see pictures of the finished patio

Posted 6 years ago

“They sent me samples requested really fast. The samples were of the highest quality and LTC sent a free test kit which was great. It is such a shame that my samples are not as black as I would like thay are more grey. Still undecided on our flooring solution. But great service and marketing.”

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Posted 6 years ago

That's a shame, I would suggest either Valverdi Fossil Coke or PorcelPave Berlin if you are looking for a dark external porcelain tile

Posted 6 years ago

“I changed my order and received excellent service and prompt delivery. The person I spoke to on the phone was very helpful.”

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Posted 6 years ago

“Good quality and value tiles delivered to a store near me. Staff loaded into my car for me. Very helpful staff.”

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Posted 6 years ago

“I ordered two full size sample tiles which were delivered as ordered within the time I expected.”

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Posted 6 years ago

“Only ordered a sample, but that service is first class.”

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Posted 6 years ago

“samples arrived super quick and well packaged, - really good service:)”

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Posted 6 years ago

“I am an engineer and when something is sold as 600mm x 600mm I expect it to be that size, these where as described and packaged very well”

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Posted 6 years ago

“The product id perfect”

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Posted 6 years ago

“Excellent customer service. Rang me to confirm delivery date and I was able to change it to a more convenient day. The order arrived on the day agreed and was in perfect condition.”

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Posted 6 years ago

“The tile sample I ordered arrived quickly in gd packing.”

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Posted 7 years ago

“Hi Top quality service and prompt replies to any queries”

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Posted 7 years ago

“Whilst researching particular specialist tiles suitable for both inside and outside I have contacted several companies for information and samples. The London tile co. Responded efficiently to my queries regarding suitability, timeframes and quality. They also sent samples extremely quickly. Can't fault their service.”

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Posted 7 years ago

“Once I had found the stone I was interested in and ordered the sample it was with me pretty quiet. I then called and the information give was very helpful. When I placed the order I made a slight mistake so there called with in hours to check up on things which I think was amazing service. The paving arrived on the day expected and all in amazing condition. I also loved the endurance they set and they won me at the tea bag .”

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Posted 7 years ago

“I ordered just a couple of sample tiles on-line. These arrived very promptly and well-packaged with good communication about delivery date / time. I would feel very confident in using them again.”

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Posted 7 years ago

“Speedy professional service giving us every opportunity to consider the product. On this occasion we will not proceed with an order but will now use London tile co. in the future.”

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Posted 7 years ago

The London Tile Co. is rated 4.5 based on 249 reviews