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The MOLE Clinic Reviews

4.9 Rating 2,749 Reviews
98 %
of reviewers recommend The MOLE Clinic
4.9
Based on 2,749 reviews
Customer Service
Communication Channels
Email, Telephone
Read The MOLE Clinic Reviews
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Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

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Anonymous
Anonymous  // 01/01/2019
Very good friendly and informative service.
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Posted 8 years ago
This was so easy to schedule and get the results... the screener was very professional and made me fell very comfortable . Good news I'm all clear! What a relief! Thank you, Yrish
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Posted 8 years ago
Excellent service. Very pleasant staff and nurse Jemma was extremely nice. She was very professional, reassuring and informative. A full body mole check was carried out in 45mins. Just a tiny grumble but when booking online the deposit has to be paid via PayPal. I do not use that and have no wish to have an account. I therefore had to phone the office to book and pay over the phone. Not a problem but a glitch.
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Posted 8 years ago
Very professional very thorough service. Also very impressed with The extensive mole mapping equipment. The nurse was very cheerful put me at easy and did a great job
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Posted 8 years ago
Prompt, polite, professional and most importantly friendly and thoughtful, I was very happy.
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Posted 8 years ago
My assessor Clare, put me at ease and was very clear in her explanation of the process, what she was looking for and ways to protect skin. She called me after the assessment to explain that they had found a mole they wanted to keep an eye on and was very clear about what was happening .
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Posted 8 years ago
The examination took place in an informal, cordial atmosphere. The nurse seemed very experienced and was able to discus the results of her examination in layman terms. A full report was provided that included some general and close-up images of spots to be concerned about. The report could be used for reference, for my GP or the Mole Clinic's own dermatologists. This initial examination is of good value, but naturally further dermatological work involving excisions, curettage and reconstruction is very expensive, whether done at the Clinic or other private practices.
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Posted 8 years ago
Excellent and quick service from reception to screening nurses
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Posted 8 years ago
I phoned on the day as I was in the area to see if I could get an appointment for a single mole to be checked. I was offered an appointment and very good directions by a lady on the phone. Once at the clinic I saw Jemma and she was so friendly and bubbly she made the whole experience a pleasant one with her manner and professionalism. Jemma clearly explained the process and findings. I can't recommend the service and staff highly enough.
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Posted 8 years ago
Made me feel comfortable and were knowledgeable. It would be good if the additional charges for referrals to the doctor were made clearer on the website
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Posted 8 years ago
From my very first call everyone I dealt with was pleasant, efficient and very thorough. I received my written report the next working day after a phone call to explain the results personally. I could not be more impressed with the entire service.
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Posted 8 years ago
I received polite and efficient service and very quick results. I would not have been able to identify my skin cancer myself. I am therefore gratful I attended the clinic
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Posted 8 years ago
Very friendly staff, nurse made me feel at ease.
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Posted 8 years ago
The nurse was personable, knowledgeable and provided a safe and informative space in which to check this area of my health. I will come back again.
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Posted 8 years ago
Very professional staff and made me feel very at ease. They explained everything very simply and clearly.
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Posted 8 years ago
Very efficient, informative and courteous service
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Posted 8 years ago
Very kind and professional. The result came back very quickly and I was able to make a hospital appointment to have the mole removed. I haven't had the result of the biopsy yet.
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Posted 8 years ago
very professional and very pleasant. Will recommend to others
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Posted 9 years ago
Quick and easy meeting with the nurse. The nurse gave simple explanations about what should be looking out for or concerned about. Left feeling confident that I knew what I should be looking for but currently no concerns.
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Posted 9 years ago
Professional, prompt, comprehensive survey of my whole body with as much time as I needed to discuss any questions. I will have an annual check-up, and I think everybody should!
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Posted 9 years ago
The MOLE Clinic is rated 4.9 based on 2,749 reviews