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The MOLE Clinic Reviews

4.9 Rating 2,749 Reviews
98 %
of reviewers recommend The MOLE Clinic
4.9
Based on 2,749 reviews
Customer Service
Communication Channels
Email, Telephone
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Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

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Anonymous
Anonymous  // 01/01/2019
I was impressed with the care that the nurse I had (Anna) took to evaluate my moles, one of my moles showed some signs that needed further investigation, this was photgraphed to be looked at by a dermatologist although Anna reassured me that she thought it was one of two types of condition that were not a cause for major concern. I received my results by email the following day with thankfully no further action required. I was relieved that this was done so quickly as it's the waiting that can be most distressing. I would recommend the Mole Clinic to anyone unsure of their skins condition.
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Posted 11 years ago
My second visit, and again a very good experience. The nurse checked all my moles (lots of them!) and was very thorough. She also reassured me regarding a couple of queries I had. It was good timewise - my appointment was for 11.15 and that is when I was called.
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Posted 11 years ago
Every year I find the Mole Clinic efficient, quick, charming and professional
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Posted 11 years ago
Great service. Very thorough and answered all of my questions. Would definitely recommend.
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Posted 11 years ago
Having fair skin and quite a lot of moles I find myself in a paranoid mess most summers when the skin cancer warnings hit the media again. This year I was particularly worried about a couple of mine. My GP recommended a screening service and I found the mole clinic on Google. I was so impressed with the service. My nurse, Renee, was very thorough and professional whilst managing to keep it all lighthearted to ease nerves. I felt very reassured by my screening and know better what I am looking for in my moles from now on. I am definitely going to be going back for a yearly screening and if I ever have a suspect mole again I'll be straight on the phone to book in again. Thank you. I feel like a weight's been lifted off my shoulders.
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Posted 11 years ago
I was incredibly impressed with the level of care and attention I received. I was worried about a mole and action was taken quickly.
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Posted 11 years ago
Very professional and knowledgeable, couldn't have been easier to book and be seen.
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Posted 11 years ago
I was seen very quickly (earlier than my appointment time). The doctor who attended to me was very thorough, helpful and informative. This is the first time I have been to the Mole Clinic (on a recommendation) and I was very glad to have done so as I was put at ease about any possible sun damage to my skin. I think this is an extremely important check-up to have done (especially as you enjoy sunny holidays as I do!) and I will be making it an annual check-up to be on the safe side. Thank you for your help.
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Posted 11 years ago
At all points of contact I found the clinic staff to be at the same time friendly and highly professional. I appreciated the discretion, and the clear and concise explanations given by the nurse. The Clinic's concern that appointments should proceed on time is a big plus for customers.
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Posted 11 years ago
Excellent, empathetic nurse who checked for problem moles. Not embarrassing at all thanks to her. Only criticism is that it can take an age to get through to talk to them...maybe 2 telephone lines needed?
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Posted 11 years ago
I was very pleasantly surprised by the thoroughness and knowledge of the consultants. I even learned one of two things I never knew before! It definitely put my mind at rest and was money well spent.
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Posted 11 years ago
- Excellent and efficient online booking system particularly as I dont live in London. - The consultation was carried out in a manner sympathetic to modesty whilst checking the body thoroughly. - The nurse was informative, articulate and clear throughout the consultation.
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Posted 11 years ago
Great service, expert advice, nice people you can trust. So glad I went, will now be an yearly thing.
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Posted 11 years ago
It was my first visit to the Mole Clinic and I was very impressed. the staff were so friendly and efficient. I was seen on time and felt the examination was very thorough.
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Posted 11 years ago
My yearly check puts my mind at rest. The support and advice given are excellent.
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Posted 11 years ago
very thorough - lots of explanations about why certain moles were ok or ones to watch. very clear instructions - learn a lot !
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Posted 11 years ago
Quick, professional, and the staff are all very courteous and happy to deal with any queries. Would highly recommend the service to others.
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Posted 11 years ago
My nurse's name was Renee she was very competent, easy going, and knowledgeable - and made me feel at ease from the start - the reception team were also very welcoming & helpful...What could normally be quite a traumatic experience was made very easy by your Team and could not be faulted in any way... Many thanks
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Posted 11 years ago
just needed the one mole checked. Was reassured by my visit. The clinic was very easy to find and the staff were friendly . The consultation was professional, thorough and informative. i felt the cost was very reasonable. I would recommend it, and would visit again if i felt i needed to.
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Posted 11 years ago
I was incredibly Impressed with the thoroughness and detail of the examination.
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Posted 11 years ago
The MOLE Clinic is rated 4.9 based on 2,749 reviews