The Nine Schools Reviews

Name: The Nine Schools
Rating: 4.82

4.8 Rating 798 Reviews

95 %

of reviewers recommend The Nine Schools

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Metrics

4.8

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0117 332 3673

Email:

sales@thenineschools.co.uk

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The Nine Schools 5 star review on 19th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, swift delivery, well packaged and I simply love the ginger jars. They look expensively amazing ! Great value for money. I can highly recommend”

Helpful Report

Posted 4 years ago

“Ordered 2 jars in November for December delivery- they were a Christmas present; and we are still waiting for the items to be delivered. The delivery date keeps getting pushed back and pushed back, now we are being told February may be when we receive what we have ordered and paid for. Never again.”

Helpful Report

Posted 4 years ago

We have emailed all customers every week since mid December informing them of the delays and have offered all customers full refunds every week since the delays started. Our goods were due to arrive on 30th November into the UK but because of congestion at the UK ports - due to Covid and Brexit - this did not happen and we are still waiting for them to arrive. The goods have been on a ship in Rotterdam waiting to be sent to UK for 6 weeks. As soon as they arrive they will be dispatched. This issue is out of our hands, it is incredibly frustrating and is costing us sales and money and is happening to many importers within the UK.

Posted 4 years ago

“We picked this piece to finish our new extension . We waited due to a small port delay and the professionalism shown by Patrick and Claire was second to none . They kept us very up to date re delivery. My new oyster sideboard arrived 18/1 and the quality is perfect and it looks beautiful. A stunning piece .”

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Posted 4 years ago

“My dark blue ginger jar is lovely, exactly what I wanted and looks great ,it was delivered quickly and was very well packaged .I will definitely be ordering again. Thank you.”

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Posted 4 years ago

“Delighted with the beautiful Ginger Jar I have just purchased , received within 3 days from Ordering and well wrapped . We have just placed an another order for a larger one after seeing the quality of the jar we received.”

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Posted 4 years ago

“Speedy delivery, great service and the items are stunning.”

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Posted 4 years ago

“Black/ gold ginger jar Very well made, nice big sizes. Looks chic.”

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Posted 4 years ago

“Absolutely beautiful side table. It is gorgeous, well made, the quality is superb and soo very good looking. Love it. Thanks.”

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Posted 4 years ago

“I purchase two medium side table and a console table. They are very well made and beautiful pices. I received lots of compliment on them .They are quite unique, love them. Also their customer service is amazing and very accommodating . Couldn't recommend them enough.”

The Nine Schools 5 star review on 4th January 2021

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Posted 4 years ago

“Absolutely delighted with my Ginger Jar, I have already ordered another. Great delivery updates and quick delivery.”

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Posted 4 years ago

“Great quality & excellent customer service. Very impressed.”

The Nine Schools 5 star review on 23rd December 2020

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Posted 4 years ago

“Bought a ginger jar which arrived very quickly and was packaged very well. It is beautiful, thank you! I will come back to get a matching one.”

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Posted 4 years ago

“Fantastic customer service and great product. Clare was a delight to deal with and we would highly recommend them.”

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Posted 4 years ago

“Thought I was buying British. Pattern not as clear as advertised. Disappointed.”

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Posted 4 years ago

“Beautiful console table, just as described and fits perfectly in my living room and has been admired by friends. Just as described. There was an issue with the item arriving due to it being held up at the port but the seller's kept me fully up to date of what was happening and even offered my money back. I am glad I waited as it was worth the wait. Many thanks.”

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Posted 4 years ago

“I was so excited to get my piece of furniture having waiting a month for it (which Nine Schools did make me aware of the 4 week lead time, understandable given covid situation), however there is a patch at the front of the cabinet that has dot marks all over it. I have tried to polich it out, but it remains. Such a shame.”

Helpful Report

Posted 4 years ago

We offer all our customers free returns with full refund or free replacement if customer is not happy - we have contacted this customer and are now sending a replacement.

Posted 4 years ago

“Two beautiful sideboards that wil be classic additions to the home... well worth the wait.”

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Posted 4 years ago

“We received our Ginger Jar yesterday and are very pleased with it. It was packed very well and arrived in very good condition.”

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Posted 4 years ago

“The bedroom furniture items were first class and very good delivery service.”

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Posted 4 years ago

“Console table and bedside cabinets look lovely just as pictures shown,very pleased,delivery well packaged and more or less on time remarkable under current lockdown circumstances.”

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Posted 4 years ago

The Nine Schools is rated 4.8 based on 798 reviews