The Peppermint Group, Glasgow City Reviews

Name: The Peppermint Group, Glasgow City
Rating: 4.47

4.5 Rating 15 Reviews

87 %

of reviewers recommend The Peppermint Group, Glasgow City

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4.5

Based on 15 reviews


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270 Bath St, Glasgow G2 4JR, UK
G2 4JR

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The Peppermint Group, Glasgow City 5 star review on 1st December 2022

Illona

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid a lot of money to get all my veneers and 2 bridges With veneers attached, I was guaranteed that at least they would last me 10 years despite all of them except 2 of them still being held In with temporary bonding and never been replaced by permanent bonding and then 9 Months ago my front bottom veneer came out, my right hand side front veneer came out and my left hand side bridge came out They keep putting a temporary veneer right at the front in and so far iv swallowed 4, they have never replaced the one to the right hand side of my mouth and have never replaced my bridge to the left hand side of my mouth Instead iv been told I have to go to the NHS and apply for funding to get my veneers sorted even though it’s not even been 10 years, 9 months later I am still waiting on them sorting something out and have said all they will do is give me a colbat metal plate with the missing veneers on it and as I don’t have back teeth to the right hand side of my mouth the metal clip will be attached to one of my front teeth which is going to make it very visible to anyone looking at my teeth My other option is to pay peppermint studio 1,650 each to replace my veneers not even bed in place with permanent bonding and get implants If that’s the best customer service a very large popular and not so cheap company can offer a customer it’s an absolute disgrace that people pay a lot of money to get their teeth the way they want them and that’s the resolution to the first problem that arises is to refer them to the NHS and the customer ends up getting told they will have to wear a plate now I am disgusted and enraged at this treatment of customers unless your willing to through more money at their company and I for one will not be leaving it at you’ll have to wear a colbat plate of you want your veneers back Absolutely appalling customer service from a company so large and very wealthy into the bargain No doubt this not so nice and complimentary review will be posted and made visible to the public”

Helpful Report

Posted 4 years ago

“I am shock to core with the service provided by the Peppermint Group Glasgow on Bath Street. I went in for teeth whitening. They asked if I want to change my dental practice to them. When I came for treatment, they assigned me with a new dentist with a few years experience, Dr Welsh. I asked to remove silver fillings to white ceramic even though there is no problem with my tooth. I was not advised there is risk for root canal or other complications. If I have been told of the risk, I will definitely not do it. I eventually suffered for tooth pains for 6 months. Many nights not been able to sleep due to the pain. Face swollen. I ended up have to go to specialist for root canal. I went in for a cosmetic tooth treatment which suppose to be £70 and I ended up have to spend nearly £1100 in total to fix my tooth. My TOOTH is DEAD now. All I wanted was to make my tooth pretty and now it is DEAD. I feel like I go in to the practice for a face lift and I ended up have my Face Paralyse. Please do not take any cheap offer from them on GROUPON. Strongly recommend everyone not to go there. They assure you they will help you to sort out your problem but I ended up getting a letter from DD Union. I called the practice and they do not want to deal with it. My worst nightmare this year. Recent Update, The 2nd tooth that Dr Welsh did filling for me need root canal too. Another £1100 to spend for specialist to fix. Total cost, £2200 + £300 charged by Peppermint. The two teeth that he did on that day needs root canal from replacing silver filling to ceramic filling. If he told me that is what possibly going to happen, I would have never changed my filling with this practice. Dr Rita has not help the situation. Lesson that I have learned from what happen is, do not EVER try to do cosmetic procedure. The outcome is not worth the possible nightmare and long term damage.”

Helpful Report

Posted 6 years ago

The Peppermint Group, Glasgow City is rated 4.5 based on 15 reviews