The Postcard Store Reviews

Name: The Postcard Store
Address: 16 Cross Street, Leamington Spa
Rating: 4.75

4.8 Rating 733 Reviews

95 %

of reviewers recommend The Postcard Store

4.8

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 298986

Email:

info@oxonpress.co.uk

Location:

16 Cross Street
Leamington Spa
CV32 4PX

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The Postcard Store 5 star review on 8th May 2022

Carol Griffith

The Postcard Store 5 star review on 27th April 2021

Andrea Jones

The Postcard Store 5 star review on 8th February 2021

Karen Midgley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive my order and I still have not received my refund yet.”

Helpful Report

Posted 1 year ago

“One again they cant get a simple order correct order ref number 22239 I ordered and paid for 2 packs of plain white post cards and they have sent in error again 2 packs of plain white envelopes had to raise complaint to get order corrected not happy at all second time they have done this !!!”

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Posted 1 year ago

“Still waiting for my envelopes, ordered two weeks ago. Extremely poor customer relations”

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Posted 4 years ago

“I ordered a set of mixed prints and when received they were completely blank. I sent a message back but still have not heard back?”

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Posted 5 years ago

Hi Rhea - we are so sorry about our error but were pleased to send out the correct cards to you as soon as we knew. Thanks for your feedback

Posted 5 years ago

“I have been trying to place an order Twice it has timed out after entering send Is there a Problem with your payment site the aitems are still in my basket and i am not getting a conformation message”

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Posted 5 years ago

We're so sorry to hear this Raymond - we weren't aware of any issues at that time. Do call Justin directly if it should ever happen again. Really sorry!

Posted 5 years ago

“I haven't left a review as I've not received my cards yet!”

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Posted 6 years ago

Don't worry Pamela - some parcels are taking a bit longer because of the postage backlog but they should be with you very soon. If they haven't arrived after the weekend we can either send more or issue a full refund with our apologies

Posted 6 years ago

“I can’t write a review as I haven’t received my postcards yet.”

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Posted 6 years ago

Sorry they haven't arrived, some customers are staying they are taking longer than usual at the moment. I'll ask Justin to contact your directly to check if they have arrived yet and then either send a new packet or refund you if they haven't arrived.

Posted 6 years ago

“my parcel was left in the blue dustbin it had been opened and one pack was missing printers gift 1 ref 3165/1733”

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Posted 7 years ago

Hi Raymond Sorry to hear about your experience, we use Royal Mail for all our deliveries, so I would have a word with your postman about leaving them in the blue dustbin. But I've arranged for a replacement pack to be sent to you today.

Posted 7 years ago

Hi Raymond I'm really sorry that your pack arrived damaged, we use Royal Mail for our deliveries, so it might be worth asking your postman why they left the parcel in the blue bin. As we have sold out of the Printer Gift range I have arranged for a full-priced pack of Mixed Pack 1 postcards to be sent as a replacement, these will be dispatched today.

Posted 7 years ago

“The addition of PayPal is very poor and as I do not want a PayPal account I will not be using The Postcard Store again.”

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Posted 7 years ago

I am sorry for the way the payment displays, Paypal has the option to checkout as a guest and to use credit or debit card. Many thanks.

Posted 7 years ago

The Postcard Store is rated 4.8 based on 733 reviews