The Ratchet Shop Reviews

Name: The Ratchet Shop
Rating: 4.78

4.8 Rating 3,170 Reviews

95 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“goods are very good delivery was on time would recommend product”

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Posted 10 years ago

Hi Michael, thank you so much for taking the time to leave such a great review!!

Posted 10 years ago

“Fast, efficient delivery - good product at reasonable prices.”

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Posted 10 years ago

Hello Colin, thank you so much for taking the time to write such a great review

Posted 10 years ago

“Grate quality Item and quickly delivered”

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Posted 10 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Rosie at the Ratchet Shop managed my order very well. Unfortunately I was not happy with the product I received but Rosie was able to provide excellent customer service, helped me out with my complaint and provided a full refund for the order.”

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Posted 10 years ago

Hello Rachel, thank you so much for taking the time and effort to write such a lovely review!! We're very sorry about the issue you encountered, but we are pleased to hear that you were happy with the customer service you received to deal with your complaint

Posted 10 years ago

“Fast delivery and good quality product at a good price! Very happy”

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Posted 10 years ago

Hello Martin, thank you so much for taking the time to write such a fantastic review!!

Posted 10 years ago

“Needed a drop chain in a hurry, ordered lunchtime and it was delivered 11am the next day. Great service.”

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Posted 10 years ago

Hello Andrew, thank you so much for taking the time and effort to write such a great review!!

Posted 10 years ago

“Exactly as specified and delivered much sooner than expected.”

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Posted 10 years ago

Hello, thank you so much for taking the time and effort to write such a great review!!

Posted 10 years ago

“Got exactly what I ordered in a few days. Will order again.”

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Posted 10 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Great Items, Price and Service , No hassles.”

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Posted 10 years ago

Hello Stuart, many thanks for taking the time to write such a great review!!

Posted 10 years ago

“Excellent range of quality goods, at really good prices, and delivered quickly, when they said they would be.”

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Posted 10 years ago

Hello Tim, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Bought many items off them over time and always best quality and a1 service.????????”

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Posted 10 years ago

Hello Gareth, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Service excellent product excellent delivery very poor 4days late and experience. U.K. Mail always nex day. 4 days work lost waiting in”

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Posted 10 years ago

Hello Robin, thank you so much for taking the time to write your review. We're very pleased to hear that you found the service and product excellent. Regarding delivery, after working with many couriers we find DPD gives the best and most accurate service. They ship millions of orders daily and the fail percentage is very low. It's very unfortunate that sometimes not everything goes the way it should do. Many thanks for ordering from us and we apologise that in this instance this issue occurred. Best Wishes, The Ratchet Shop

Posted 10 years ago

“First time I have used the Ratchet Shop. I usually buy the straps I need from screwfix and others. However the prices seem to have gone up a lot so I looked elsewhere and found the Ratchet Shop. The prices are excellent and so is the quality of the products. They also had a much larger range - length and loading - that allowed me to buy exactly what I wanted rather than something too long that I had to cut down. Ordering was easy and delivery fast so a good experience all round.”

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Posted 10 years ago

Hello Edwin, thank you so much for taking the time and effort to write such a fantastic review!! We're very pleased to hear that you are happy with the ratchet straps you purchased, as well as the range available.

Posted 10 years ago

“The items supplied where excellent just the job.”

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Posted 10 years ago

Hello Bob, thank you for taking the time to write such a great review!!

Posted 10 years ago

“Quick delivery and great product”

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Posted 10 years ago

Hello Jonathan, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“very good product, very fast deliver, no problem recommending this product and company”

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Posted 10 years ago

Hello Michael, thank you so much for taking the time and effort to write such a great review!!

Posted 10 years ago

“Excellent website, excellent products and lightening fast service.”

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Posted 10 years ago

Hello Gary, thank you so much for taking the time to write such a fantastic review!!

Posted 10 years ago

“Goods as decsribed and 1st class service”

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Posted 10 years ago

Hello Dave, thank you so much for taking the time and effort to write such a great review!!

Posted 10 years ago

“Good price, in stock and delivered on time”

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Posted 10 years ago

Hello Robert, thank you for taking the time to write such a great review!!

Posted 10 years ago

“Good price and fast delivery”

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Posted 10 years ago

Hello Shirley, thank you for taking the time and effort to write such a great review!!

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,170 reviews