The Ratchet Shop Reviews

Name: The Ratchet Shop
Rating: 4.78

4.8 Rating 3,170 Reviews

95 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery Invoice easily sourced to print Good quality product”

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Posted 10 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Good product, delivered on time.”

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Posted 10 years ago

Hello thank you so much for taking the time to write a great review!!

Posted 10 years ago

“Excellent prices, good range of products, easy checkout, and super fast delivery. What more could anyone want?”

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Posted 10 years ago

Hello John, thank you so much for taking the time to write such a fantastic review!!

Posted 10 years ago

“Excellent service quick delivery good quality item”

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Posted 10 years ago

Hello Terry, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Good quality products at very competitive prices. All delivered as expected.”

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Posted 10 years ago

Hello Antonio, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“straps as described,arrived on time”

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Posted 10 years ago

Hi James, thank you for taking the time to write a great review!!

Posted 10 years ago

“Better quality than others on the market with an excellent service all round.”

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Posted 10 years ago

Hi Carl, many thanks for taking the time to write such a great review!! It's also really good to hear that you're happy with the quality of your products!!

Posted 10 years ago

“Unbelievably good service all round, highly recommended. Website easy to use & transaction was smooth / easy. The items available are well laid out & clear / concise. Payment was straight forward, with only a minimal additional cost for courier tracked & signed for delivery. Comms was excellent all the way from purchase to delivery - can't fault them. I ordered my ratchet straps late Weds am, had them in my hand on time some 28 hours later! Will definitely use the ratchet shop again in future.”

Helpful Report

Posted 10 years ago

Hello Tony, thank you so much for taking the time to write such a fantastic and in-depth review of your experience with the Ratchet Shop. We have recently launched our new website so it's great to hear that you found it easy to use, clear and concise. It's also great to hear you were happy with the communication you received with regards to your parcel. Kindest Regards, The Ratchet Shop

Posted 10 years ago

“Great product choice all at very good prices with very, very fast shipping and delivery.”

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Posted 10 years ago

Hello Dennis, thank you so much for taking the time to write such a great review and we're pleased that you were happy with the dispatch time on the products!!

Posted 10 years ago

“Quick service and helpful advice from the website chat.”

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Posted 10 years ago

Hello Glyn, thank you so much for taking the time to write such a great review!! We're very pleased to hear you received helpful advice on our live chat

Posted 10 years ago

“Delivered on time and goods were of a good quality”

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Posted 10 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“After instructing DPD ,ratchet shops carrier to leave delivery at my premises I now have to collect from them 20 miles away after paying for delivery which defeats the object,I suggest you change carriers. Unhappy customer George wall”

Helpful Report

Posted 10 years ago

Hi George I have just sent you an email and copied in our DPD account manager to try and resolve this for you. Sorry to hear this mistake by them and thank you for bringing it to my attention so that I can sort this out for you. Please bear with me and I will do my best to have this delivered to your door as requested or I will have DPD refund the delivery cost as I can see your instructions were clear and they have ignored them which is not acceptable. With warm wishes Natasha

Posted 10 years ago

“Being a Yorkshire man, we always look for a good bargain, The Ratchet Shop had what I was looking for and at the price I thought it was worth. Delivery was excellent, as the item I ordered came a day earlier than initially advised. Many thanks for providing such a brilliant shopping experience.”

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Posted 10 years ago

Hello Phil, thank you so much for taking the time to write such a fantastic review!! We are very pleased to hear that you are so happy with the shopping experience you received with us

Posted 10 years ago

“Excellent service, delivery stated 3-5 days, arrived in two.”

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Posted 10 years ago

Hello Kevin, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Very good easy to use product”

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Posted 10 years ago

Hello Adam, thank you for taking the time to leave such a great review!!

Posted 10 years ago

“Quick despatch of goods, quality good”

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Posted 10 years ago

Hello Jose, thank you for taking the time to write such a great review!!

Posted 10 years ago

“Arrived quickly and as described.”

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Posted 10 years ago

Hello Mike, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“items as described and very fast delivery , will certainly use again many thanks”

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Posted 10 years ago

Hello Jim, thank you so much for taking the time to write such a fantastic review!!

Posted 10 years ago

“Speedy delivery, A1 product, competitive price!”

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Posted 10 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

“Good products, competitively priced with quick delivery - what more could one want?”

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Posted 10 years ago

Hello Robert, thank you so much for taking the time to write such a great review!!

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,170 reviews