AirGun Centre Reviews

Name: AirGun Centre
Rating: 4.83

4.8 Rating 18 Reviews

94 %

of reviewers recommend AirGun Centre

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4.8

Based on 18 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a quick review about the service provided by the Air Gun Centre over the last week. I brought a Hw100 from there around 3 years ago. An air seal had perished and the rifle was struggling to hold air so I decided to use the life time warranty. My friend is working in Essex for two weeks so I asked him to drop it off. He collected the gun on Tuesday. I thought it wise to ring the shop on Monday then Tuesday 20 times I called and the phone just had a off the hook tone. I finally got through today after 20 + phone calls to be told I couldn't have it dropped off by a friend, either a courier or myself had to bring it in. OK I understand the policy to some extend, but when you live 5 hours away its just not feasible. But hey come on 20 + phone calls and at least 10 before my friend took it. I think you need to look at that part of your service. On the whole the experience is really frustrating to a customer who just needed use a after sales service.”

Helpful Report

Posted 3 years ago

AirGun Centre is rated 4.8 based on 18 reviews