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the asian cookshop Reviews

2.6 Rating 8 Reviews
38 %
of reviewers recommend the asian cookshop
2.6
Based on 8 reviews
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Anonymous
Anonymous  // 01/01/2019
Avoid. Literally no customer service past point of sale. taken payment for goods as "in stock", order marked as "dispatched" - only when I requested tracking did they tell me they had no stock, request to cancel was ignored so I now have to contact my bank
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Posted 9 months ago
I ordered for the first time from Asian cookshop, as the item I wanted, I didn't have time to go get. DPD was delivering it on a certain day, so I stayed home. At around 6pm, it was due. Then I got a message saying delivered, with a picture of someone else's property. I went to a few addresses with the same number as me but no luck. I rang DPD, and was told the driver will pick the parcel back up and re-deliver to me. No such luck. I contacted Asian cookshop and after alot of emails back and fourth, they knew I didn't receive it but stopped communicating with me. DPD rang me to say they are opening an investigation but not a word since. I'm now having to go through my banks disputes to get a refund. I will never order from them again, greedy!
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Posted 2 years ago
use by date on a few products had 3 weeks left from delivery,so not impressed as was my first order.did email company but no response so this is my last order too
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Posted 3 years ago
Never received my items on time as promised. I am still waiting 10:00 am a day later.. no response to email/text. I had to cancel my dinner party at the last minute was I had a duck, no pancakes, no Hosien sauce. Bad service.
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Posted 5 years ago
Have used before with no real issues. This time 4 jars of pickles all leaking. All 4 had dented lids despite being well wrapped in bubble wrap. Emailed a complaint but no response after 10 plus days. Will use Spices of India online shop from now on.
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Posted 5 years ago
I ordered sixteen items all delivered very well packed. I received delivery within two days week before Xmas
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Posted 6 years ago
I have used The Asian Cook Shop several times for ordering spices and pickles/hot sauces. They are always competitively priced with a huge selection. Goods are dispatched promptly and very well packed. Never a problem.
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Posted 7 years ago
Fantastic range and excellent value. I have been ordering from the Asian Cookshop for six years, couldn't do without it.
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Posted 7 years ago
the asian cookshop is rated 2.6 based on 8 reviews