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TheCharmWorks Reviews

2.2 Rating 10 Reviews
30 %
of reviewers recommend TheCharmWorks
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I was particularly impressed by their focus on quality service and customer care. The team works diligently to resolve every issue and keeps clients informed along the way. Their platform is modern, easy to use, and structured in a way that makes managing complex situations much simpler.
TheCharmWorks 1 star review on 1st April 2026
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Posted 4 days ago
I had a payment issue and received clear, helpful guidance.
TheCharmWorks 1 star review on 22nd February 2026
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Posted 1 month ago
I had a payment issue and received clear, helpful guidance.
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Posted 1 month ago
Through their support, the issue was finalized quickly and handled in a highly organized manner.
TheCharmWorks 1 star review on 16th February 2026
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Posted 1 month ago
Thanks to presleyjossie - @ gmail . com, I got my money back
TheCharmWorks 1 star review on 11th May 2025
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Posted 10 months ago
THE REFUND, I HAD IN CA, MBIO ONLY ONE STATEMENT STRIKED TO THE PC, PREVIOUSLY A REFUND RECEIPT WHERE THERE WERE NO NOR MY NAME ACCOUNT NUMBER. FOR THE EMPLOYEES OF THE BANK WITH WHOM I HAVE THE ACCOUNT, IT IS A CLEARLY FALSE AND VALUABLE DOCUMENT. AFTER 20 DAYS, THEY DO EVERYTHING NOT TO REDUCE MY MONEY. THIS IS DESPICABLE
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Posted 3 years ago
I purchased a charm bracelet and charms for my granddaughters birthday, to say I am disappointed with what has arrived is an understatement, the charms do not fit on the bracelet at all, unless you put the charms on the clasp part of the bracelet which has the smallest link - and I mean all of them they simply do not fit whatsoever, I paid 81.75 for this and the quality is terrible, I cannot understand why they sell charms that clearly do not fit on the bracelet, this to me is false advertising and I would definitely not recommend this site to anyone, I cannot believe all the views on here, unless they are all friends and families reviews!! I have not had a reply from them regarding this at all ! you are better off going to a jewellers to purchase if this is what you are looking for, the items are definitely not as advertised !! DO NOT BUY unless you want to waste your money!! The only good thing was the delivery turned up on time!
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Posted 4 years ago
Good clear photos of products, very easy website, helpful, pleasant and immediate response to an email I sent requesting information. Products arrived very quickly and are beautiful. There is absolutely nothing negative to say, very satisfied! Will shop with them again.
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Posted 7 years ago
The ordering service was excellent as was the extremely quick delivery, next day, and the product, very reasonably priced, is perfect and looks far more expensive that it actually was. Very happy indeed with this company. They also have a sister company The Jewellery Box who are equally impressive.
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Posted 7 years ago
When our grand-daughters were born, we have 3 of them, we bought them each a charm bracelet with a charm, then each birthday they get an additional charm, I have always bought them from Charm Works because of the service, choice and competitive prices they offer compared to high street jewelers, so every year, thankfully I have kept a list, I visit the site to see what to get the girls for their next birthday.........in fact I need to that right now.....brilliant selection, great prices and a first class service.
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Posted 8 years ago
TheCharmWorks is rated 2.2 based on 10 reviews