The Debt Advice Service Reviews

Name: The Debt Advice Service
Address: Ram Mill, Gordon Street, Oldham, Lancashire
Rating: 4.98

5.0 Rating 693 Reviews

100 %

of reviewers recommend The Debt Advice Service

Company Reviews

Metrics

Info

5.0

Based on 693 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Debt Advice Service:

Confidential, and No-Obligation Debt Support

At The Debt Advice Service, we understand that dealing with debt can feel overwhelming — but you don’t have to face it alone. Our friendly team of Debt Specialists will take the time to understand your situation and guide you towards the right solution for you.

Everyone’s circumstances are different, so we focus on more than just numbers — we look at how debt affects your life and work with you to find the best way forward.

Our advice is free, confidential, and without obligation. If a debt solution is suitable, we’ll explain your options clearly, whether any fees apply and help you make an informed choice. We never charge you for providing information about appropriate solutions — our priority is helping you take back control and start moving towards financial stability.

For free advice go to Moneyhelper.org.uk - we are not associated with Money Helper.
If you enter a solution with TDAS fees may apply.

Visit Website

Phone:

0800 254 5112

Email:

info@thedebtadviceservice.co.uk

Write Your review

Tell us how The Debt Advice Service made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Debt Advice Service 5 star review on 30th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Within a few short days they have done everything I could do for myself. Phone calls, negotiations etc. They’ve been really helpful, understanding and non judgemental. I couldn’t have asked for a better service.”

Helpful Report

Posted 3 years ago

“Very helpful and very polite also made me feel a ease”

Helpful Report

Posted 9 months ago

“"Very professional team, everything was explained to me very clearly and with a lot of patience."”

Helpful Report

Posted 1 year ago

“Excellent service and excellent customer service”

Helpful Report

Posted 4 years ago

“Between Aiden and Aisha I couldn’t have had a better team to help me through this past few days. Every time I tried seeking help doors got slammed in my face, sorry nothing we can do but these 2 were lovely. I would highly recommend if you’re in financial trouble call them they will help. If you’re really lucky to land these 2 as your support you’ve got a good team helping. I have had 2 nights on the trot of sleeping without tossing n turning worrying about who was next on my door. A weight lifted of my shoulders. Be aware though when you speak to them make sure you are at home and not driving to take the call your safety is first and foremost they will call you straight back when it’s safe to do so. I can’t thank them enough my headaches have gone now they’ve enable me to breathe. Thanks guys if there were more stars available I’d give 100”

Helpful Report

Posted 1 year ago

“Really helpful and kind and sympathetic staff.”

Helpful Report

Posted 2 years ago

“Was so worried when I got in touch, but I spoke to Macala who was so warm and understanding, she helped me understand what help was offered and very quickly organised it for me, going forward Anya completed everything for me. Very courteous and helpful service throughout, a very heartfelt Thankyou, you were wonderful”

Helpful Report

Posted 4 years ago

“Sam was brilliant. Very efficient and polite. Talked me through every step. Very reassuring and respectful. Thank you Sam x”

Helpful Report

Posted 3 years ago

“"Great, fast and easy"”

Helpful Report

Posted 1 year ago

“Explaining everything that could help me with my situation I am a lot more comfortable with my well being”

Helpful Report

Posted 1 year ago

“My experience was very positive. Communication with the company was excellent and they talked me through every stage of the process. I would recommend this company to anyone. Extremely helpful and professional.”

Helpful Report

Posted 2 years ago

“Very professional service, I recommend it to everyone”

Helpful Report

Posted 1 year ago

“Good advice given In a cheery manner overall a nice experience nicer than dealing with bills! Well done”

Helpful Report

Posted 1 year ago

“fast help and friendly customer service”

Helpful Report

Posted 3 years ago

“I had a lovely lady named Shana that helped me out. Gave me advice on all the options I could get. If I asked a question she was happy to answer it and if I wasn’t sure she would explain it a better way. I am on my way to be dept free. Thank you again”

Helpful Report

Posted 2 years ago

“They were prompt in their efforts and the options available were well explained”

Helpful Report

Posted 10 months ago

“Very helpful and thorough with all they did.”

Helpful Report

Posted 1 year ago

“Steven was a big help. Walked me through every step to make sure I made an informal decision once hearing all options. Very professional and attentive. Would recommend to anyone looking for debt help.”

Helpful Report

Posted 5 years ago

“So easy and so helpful”

Helpful Report

Posted 3 years ago

“Made me feel at ease and didnt make me feel like a stupid idiot. Wished Id done it a long time ago. They guided me through every process. Would highly recommend.”

Helpful Report

Posted 1 year ago

The Debt Advice Service is rated 5.0 based on 693 reviews