“Horrendous customer service. When I got a price of £57 for two packs of till roles I politely said that seems quite expensive and asked for the order to be put on hold until I reviewed other supplier costs. As a small business this is standard practice. I then had a very rude response from the sales advisor who then hung up on me. When I called back to ask to speak to the manager or managing director who was on that day I was told by another rude employee that it’s “not happening” and no one was there. I suggest you start recording the sales calls to manage the business better. May I also note that it’s till roll! It just needs to serve that purpose and on amazon it was 70% less expensive with free delivery!”
“Till Roll Company are a rude, vile company. Call incessantly, expensive, avoid at all costs. Just had another horrible woman calling 2 yrs after my last order having asked them never to call me again.
Can recommend Till Roll King highly. Exact opposite - good value, pleasant and never cold call. Order online when suits you.”
“Bombarded us with telesales, sent us items we didn't order and then swore at us when we told them we were going elsewhere to buy. Real charmers. Wouldn't recommend surprisingly.”