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It sat in Evri's delivery office for 11 days.
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posted 1 year ago
- Matthew Newton
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Purchased over £200 worth of toys on a Sunday for my daughters birthday the following weekend, on the day of delivery I received a email saying my order was cancelled and a new order was raised but half the stuff was missing, and delivery would be the following Monday as the items I had ordered was out of stock.
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posted 1 year ago
- Christopher Soper
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Absolutely shocking customer service! Parcel arrived late in December missing there delivery deadline. Taken until February to receive a refund which isn’t even a full refund! DO NOT BUY FROM The Entertainer
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posted 2 years ago
- Ami Garrity
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We bought our sons present on Black Friday allowing plenty of time for delivery before xmas.
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posted 4 years ago
- Debs Auton-Leaf
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Given that Hermes have a reputation for (a) non-delivery and (b) thieving drivers, I contacted The Entertainer to ask them to find out what had happened.
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posted 4 years ago
- DGC
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Ordered and paid extra for quick delivery which said Saturday delivery.
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posted 4 years ago
- M Byrne
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Ordered and paid extra for quick delivery which said Saturday delivery.
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posted 4 years ago
- M Byrne
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Saw a great offer online. Added to basket and looked for the Hermes collection option that is clearly advertised on the site. Only delivery or store pickup available. Phoned customer support, sent messenger txts. Got zero help. This should not be on the site of they do not do Hermes collections.
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posted 4 years ago
- Anonymous
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Saw a great offer online. Added to basket and looked for the Hermes collection option that is clearly advertised on the site. Only delivery or store pickup available. Phoned customer support, sent messenger txts. Got zero help. This should not be on the site of they do not do Hermes collections.
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posted 4 years ago
- Anonymous
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Ordered from the website for delivery to store. Wrong order sent. Was told it’s always been out of stock. Very poor service.
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posted 5 years ago
- Anonymous
