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The Entertainer Reviews

2.8 Rating 111 Reviews
B
Happiness Grade
B

Customer Service - Good

75.00%
Industry Average
I must admit I have never had such prompt service from a toy shop . I ordered tea time and the parcel arrived the following morning. Products excellent, wrapping secure . This is my third order in this month and I feel the company go the extra mile to deliver your parcels on time and safely . Just to say this was free standard delivery. Thank you to all concerned
posted 1 month ago - Lozza
I went to the bromley upstairs store today michelle Marshall was so helpful she gave excellent customer service in sorting out my queries well done to her🙂
posted 3 months ago - Briant mrs
Really happy with my local entertainer toy shop in Middleton Grange shopping centre. Staff are always helpful if you are looking for something in particular. Great service is always guaranteed by the manager Michelle and her staff. Definitely the best shop in my area.
posted 4 months ago - Julian linsel
Excellent customer service
posted 6 years ago - Ceri
Prompt and Polite service.
posted 7 years ago - Pat Whitley
Great service. Fast delivery
posted 8 years ago - Anonymous
Great customer service, ordered 5 items at approx 1pm and when I popped in on the off chance the order might be ready (around 4pm) the order wasn't ready but a young lad said he would sort ot straight away to save me coming back (which wouldn't have been a problem). Great range of toys, my girls love shopping here and I can never resist buying something whilst in there. Prices are generally very good.
posted 8 years ago - Guest
So basically we had to buy a few gifts(mainly toys) and we found the CloudPets that we were interested in. Since we had to buy about 12, we asked the lady if she could offer us a further discount. She said there was no policy for that, but offered to give us her Staff discount, which meant we received another 10% on an already discounted item. Couldn't have asked for more. Thanks for the excellent customer service
posted 8 years ago - Anonymous