“
Was told to send tickets (recorded delivery) and would be charged £10 admin fee.
”
posted 1 year ago
- Unhappy customer
“
I duly cancelled my tickets on the app and sent Trainline ALL the tickets by recorded post, as requested, and I have receipt of delivery.
”
posted 2 years ago
- Anonymous
“
Did so and forwarded tickets recorded delivery which they received soon after.
”
posted 3 years ago
- Kenny
“
Trainline asked I post back the original ticket for a refund, which I did by signed for delivery.
”
posted 3 years ago
- Dean
“
50 for next day delivery it is now 18.
”
posted 4 years ago
- Janet Cotterill/Ian Cotterill
“
Trainline staff refused to re send the tickets, though I explained that I'd opted for this delivery method, because I have very little time and no transport and live some distance from my local station, with no direct bus route.
”
posted 6 years ago
- M Bevan