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Thomas Cook Reviews

1.8 Rating 150 Reviews
A-
Happiness Grade
A-

Customer Service - Good

81.03%
Industry Average
Good service provided by kava and Subhash
posted 3 weeks ago - Anonymous
All in all great service provided by Thomas Cook.
posted 1 month ago - Manjula khan
All in all great service provided by Thomas Cook.
posted 1 month ago - Debashis Khan
Good service
posted 2 months ago - Prashanth
Currently, they don't provide door-step service.
posted 2 months ago - Anonymous
They claimed to be a self service and green resort but the rooms were very small with hardly any place to move and the housekeeping staff would not response to complaints.
posted 5 months ago - Snehal Bhange
I had booked a honeymoon trip to Bali for 7N 6D. Their plan and service was good especially they prefer our choices and plan according to that. Thank you Mr.Raezz sir for your kind support and special thanks to our driver cum guide *Mr.Agus* for his care and support during our travel 🫡
posted 6 months ago - Anonymous
I bought a pair of Bullseye Azalea jeans. L💙V them, packaging, what a 10*, still in the plastic sleeve, tags, invoice, as I normally receive jeans straight in the post bag from other companies, customer service when questioning Bullseye site to receipt of Thomas Cook was excellent, didn't know Thomas Cook owned the brands. Overall all fantastic service
posted 8 months ago - Vickie Harris
I wanted to travel with my family and looking for a good experience so thought to use a giant company service.
posted 9 months ago - Anonymous
Best service and polite staff. Wld like to mention Kashish Soni for excellent customer service and quick resolution .Keep the good work.
posted 1 year ago - Anonymous