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Thomas Cook Reviews

1.8 Rating 155 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.95%
Industry Average
Very good experience. They will assist you nicely and charges are also very minimal. One the best experiences. Special Thanks to Mr. Mrityunjay Roy for his service in making of my Forex Card.
posted 1 month ago - Anonymous
Good service provided by kava and Subhash
posted 2 months ago - Anonymous
All in all great service provided by Thomas Cook.
posted 3 months ago - Manjula khan
All in all great service provided by Thomas Cook.
posted 3 months ago - Debashis Khan
Good service
posted 4 months ago - Prashanth
Currently, they don't provide door-step service.
posted 4 months ago - Anonymous
They claimed to be a self service and green resort but the rooms were very small with hardly any place to move and the housekeeping staff would not response to complaints.
posted 7 months ago - Snehal Bhange
I had booked a honeymoon trip to Bali for 7N 6D. Their plan and service was good especially they prefer our choices and plan according to that. Thank you Mr.Raezz sir for your kind support and special thanks to our driver cum guide *Mr.Agus* for his care and support during our travel 🫡
posted 7 months ago - Anonymous
I bought a pair of Bullseye Azalea jeans. L💙V them, packaging, what a 10*, still in the plastic sleeve, tags, invoice, as I normally receive jeans straight in the post bag from other companies, customer service when questioning Bullseye site to receipt of Thomas Cook was excellent, didn't know Thomas Cook owned the brands. Overall all fantastic service
posted 9 months ago - Vickie Harris
I wanted to travel with my family and looking for a good experience so thought to use a giant company service.
posted 11 months ago - Anonymous