Thompson Cigar Reviews

“ Ordered cigars and they do not do refunds so they will keep my money for 4 months b4 availability of the cigar or refund ? Idk Buy elsewhere don't trust these people Overseas they'll promis you everything but no delivery. ”

“ After waiting over an hour they promised to expedite delivery and said I would receive on time. ”

“ Great selection but the worst service ever. It’s a nightmare with age verification and time of delivery even if you pay for a two day delivery, you will still be calling after 7 days trying to get your order in. I had to send a picture of my driver license 3 times and still wasn’t able to get my order processed. Time to go to cigars online.com ”

“ Paid for and confirmed overnight delivery. ”

“ Placed an order for my dad's retirement celebration. After the delivery date passed with no updates, I finally contacted their customer support chat and they said they were holding the order until I called them to verify my information. I asked what information they needed and he couldn't tell me unless I called them. I just had them cancel my order. Not worth the headache of dealing with them. ”

“ Watch out for scam they enroll you in this total value scam. You dont see it coming. Its 14.95 a month and they just take it out of your checking account. This could cause a multitude of problems like NSF checks. Dont go on website please go somewhere else. By the way first delivery was great. Second never happened. Ruin your week or month and order from Thomson cigars. ”

“ Have used 15 years. Placed usual $200 order on May 28 and paid extra for 3-5 day delivery. Called them 10 days later asking where is the order. They told me it was held up due to an AR from 2019. Asked them how can this be? You have my CC on file and I approve the amount you tell me. Got no where, and asked for a manager. Same results. Already placed a $200 order with JR cigars. Good by Thompson. You lost a long time customer. ”

“ I gave these guys second chance ordered cigars on 4/8/2021 and paid for 3 day shipping I called them on 4/13/2021 on an update for the delivery operator said order was on hold because of the previous issue, I did not receive any email that their was any issue. ”

“ I placed a large order on December 26 and paid for 2 day business delivery. ”

“ Now they are saying that the cigars are in route (ups tracking shows a Nov 27 delivery, hadn't order then). ”