Thompson Cigar Reviews

2.60 Rating 5 Reviews
40% of reviewers recommend Thompson Cigar
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"Got signed up to their Total Values Plus service (scam) In May 2018. I did not ask for it. Nor did I receive anything. I did not know it until January 2019. My wife usually pays the bills. As luck would have it. One recent statement I checked. They missed billing that month. Then double billed the next month. CC statement did not say Thompson Cigar, but TotalValueP . It was a different 800 number. I notified my CC company. Filed a complaint, and canceled my card. By the way. I never leave a CC number on file. This card was only for online purchases. I had not any problems with this card since 1997. Thank You Thompson Cigar Company scammers !"
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Posted 2 weeks ago
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"Called to find out why you sent me an order that I did not order. Spoke to marga, she hung up on me without giving me a reason why this order was sent. I am not a member of your club and did not give you authorization to send me an order or charge my bank card. This is fraudulent."
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Posted 3 weeks ago
"What a SCAM of a "business." DONT DO IT!!! About a month after ordering $80 worth of cigars we decided to order again. As I'm on the phone about a question I'm told I need to go through "age verification" because it's my first time ordering. Well if you read the above correctly you'll see that I in fact ordered one time before without this mythical "age verification." I agreed to go through "age verification" and that consisted of the very confused sounding customer service agent reading my address back to me. Not 3 hours later customer service calls back and tries to essentially trick me into buying a monthly box of cigars. They made it seem like something was wrong with my current order, asked me what type of cigars I liked and not 5 seconds later I was told it would be like $180 a month. The audacity!!! If I see 1 penny on my credit card bill from them that I did not authorize, they better pray they got some good lawyers on hand. These types of people are what's wrong with this country. Tricking and scamming people into buying your product because you can't sell without it. I'm thoroughly disgusted and I wholeheartedly regret sending my money to you in the first place. When every response to a negative yelp review is "we apologize for the inconvenience we've caused you" you might want to rethink your business practices. I will NEVER ever ever buy cigars and accessories from here ever again and I urge you to do the same. Find somewhere reputable, because this is not it."
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Posted 3 months ago
"Great cigars wonderful prices representative very helpful very fast shipping and arriving I'm very pleased been telling everyone about them in fact buying more as we speak 5 Stars for them..."
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Posted 9 months ago
"Website is easy to use and my husband likes their products."
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Posted 1 year ago
Thompson Cigar is rated 2.60 based on 5 reviews

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