Thompson Cigar Reviews

1.3 Rating 263 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.09%
Industry Average
I was shocked to see I had missed 9 months of the $14.95 slip past me on my credit card statement but did call 866.292.4302 and after talking with an agent, they promised to refund all the charges and cancel the service. Although happy about that, I will say I was unhappy that the practice of this monthly recurring fee is deceptive. The cigars themselves were good so I gave Thompson a middle of the road rating.
posted 1 year ago - Anonymous
Reasonable prices good selection and service.
posted 2 years ago - Pete Kelly
Ordered a box of Cuban Delights. Arrived on time packed in a nice tight wooden box. All fresh and in great shape. Good price and service. No complaints.
posted 3 years ago - kbaz