“
Best customer service I have ever come across. My problem was solved within 24 hours in a friendly, empathetic way. Would highly recommend this great company.
”
posted 3 months ago
- Julie Cook
“
Excellent super swift delivery service & beautiful quality cards! Always A1.
”
posted 3 months ago
- Denny S
“
Fantastic customer service - efficient, prompt. Great quality cards as well - fresh and fun. Highly recommend
”
posted 3 months ago
- Belle
“
Fantastic customer service - efficient, prompt. Great quality cards as well - fresh and fun. Highly recommend
”
posted 3 months ago
- Belle
“
Easy online ordering & great personalised card.
Unfortunately the card got damaged in the post.
Thortful immediately sent out a replacement card. Impressive customer service. Thankyou 👍🏻
”
posted 3 months ago
- KJ
“
Outstanding customer service! Jade was incredibly kind, helpful, and resolved my issue quickly and professionally.
I’m absolutely delighted with the quality of the card—it exceeded my expectations and looks amazing.
Thank you to Jade and the Thortful team for such a wonderful experience. I highly recommend Thortful and will definitely order again!
”
posted 3 months ago
- Nali
“
Fantastic customer service from Jade. Despite heatwave ruining chocolate gift I ordered - which was obviously not Thortful’s fault - Jade and her team went over and above to resolve for me. I cannot fault the service I received and the boxed card/chocolate was lovely quality gift. I would not hesitate to order again or recommend.
”
posted 3 months ago
- Karen
“
Excellent customer service, perfect product, great quality! Can’t ask for more!!
”
posted 4 months ago
- Steve
“
Great choice of cards - found just what I was looking for. Ordered late Thursday evening (London) and it had been delivered the next day (Devon). Great service!
”
posted 4 months ago
- Anonymous
“
Amazing service every time from this company. Easy to use app - lots of special offers pop up and the fastest service around. My daughter got a new job and rang me at 3pm. I went on the site, picked and personalised my card for her and it got there the next day! Highly recommend Thortful - oh and great choice of cards that aren’t your run of the mill shop ones!
”
posted 5 months ago
- Jan Faulkner