Thortful Reviews

4.2 Rating 245 Reviews
A
Happiness Grade
A

Customer Service - Good

95.24%
Industry Average
Lovely card and fast efficient service. Will definitely use again.
posted 2 months ago - Anonymous
After I wrote an email complaining to the customer service team, it was very quickly answered by a lady called Lola Crawford.
posted 2 months ago - Clumber Spaniel
Great cards, brilliant service and fast delivery. Ordered one day and they came the next. What more could you ask for? Also got 35% off! Always go to Thortful for “ different” cards as the ones you see in shops are all the same. Can’t fault them or their service.
posted 3 months ago - Delighted customer
Brilliant service. Card ordered and arrived a day later, and bearing in mind it was over the Christmas period was absolutely superb. Well done to royal mail as well for honouring there side.
posted 3 months ago - Garvin Clarke
Not only are their cards a little different from other personalised greeting card websites but their customer service has proved to be efficient, polite and generous (unlike other similar companies I have used).
posted 8 months ago - satisfied Sally
The selection is wonderful! I found the company from an instagram advert and was unsure at first. So glad I shopped! I ordered 4 cards and they all arrived the next day despite not paying for next day postage. The customer service team are very quick to respond. Great business to support. Will be shopping again!
posted 10 months ago - LG
FANTASTIC SERVICE! Communication was maintained throughout the process. I had a query with regards to my order this was resolved quickly and effectively.
posted 1 year ago - Ashley
Fantastic company with funny cards and lovely gifts always arrives swiftlyand good quality, outstanding customer service always! my go to for cards and little gifts
posted 1 year ago - amanda earland
Brilliant service, ordered a card at 5.40pm and it was delivered the very next day. The card was of a very good quality and was loved by the recipient.
posted 1 year ago - Alison
Brilliant service. Plenty of options and came super quick.
posted 1 year ago - Jaime