“I personally didn’t like what I bought.. I kept one shirt just to wear under a cardigan but it was way wider then I thought it’d be so I wasn’t a huge fan. really disliked my other garment I had purchased so I did return that . It was far too wide and big all around but I did like the length as I’m tall. While I totally understand charging a return fee ..8 seems a bit much for a lower priced item. So many places do free that I probably wouldn’t online shop here again as I’m unsure how stuff would fit me . If I’m unfamiliar with a brand I like to see it on someone same size as I am . Whether that be multiple models with their sizes or reviews with pictures and their sizes. I do like the brand as a whole and if there was a store by me I’d go there .”
Hi Jessica! We are sorry to hear your items did not work out for you. If you ever need help with sizing or becoming more familiar with how something may fit, feel free to email us at hello@threebirdnest.com or live chat with us on our site! Our team is standing by and happy to help!
“I enjoy the variety of choices in the clothing styles. Three Bird Nest clothing gives me the opportunity to dress as an individual and not look just like everyone else. I also LOVE the quality of the clothing, the fabrics launder well and maintain the original look.”
Hi Julie! We are terribly sorry to hear your Daphne Jumpsuit did not work out! We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“The dress was awful on me! IThe material was thick, cheap, and dress was shapeless. Added 25 lbs. Then I couldn’t return it because it was final sale which was my fault that I wasn’t smart enough to read their hidden return policy before making a purchase. This is why don’t buy from small businesses or boutiques!! Not worth it!”
Hi Paige! We are so sorry to hear you were not satisfied with your dress! I double checked your order and I can confirm this item is not final sale and eligible for return! If you need any assistance in making a return feel free to email us at hello@threebirdnest.com or live chat with us on our site! Our team is standing by and happy to help!
“I loved the quality of clothing this company sells.
One time I received an item that had a defect . The company was pleasant and immediate with their communication to get the issue resolved and a new product to me ASAP. I'll be shopping here regularly since their customer service and product quality are both fantastic.”
“I absolutely love the big onesie I purchased! I got a medium and it was roomy and fit perfectly. Honestly, if I could wear it everyday I would. Its comfortable and I will wear it out and about--A great purchase. I am going to buy my daughter one because she is pregnant and I think it will be so comfortable.”
“Love this company. They have very nice quality clothes. The don’t run to small or to big. The customer service is amazing. I haven’t wanted or needed to return almost anything because everything got so well. Love them. Telling lots of people”
“The Clothes are super cute and totally my style. However, I don't think I will order anymore from this site because of the shipping and return costs. I ordered a few things and they didn't fit or look good on me so I returned them. Turns out it cost me over $15 just to try them on. Even if I kept the clothes the money I saved for the sale went to the shipping costs. The first 2 items I ordered I love and are my new favorite pieces of clothing. It's Just not worth the gamble for me if I need to return. Most places are now free shipping if you spend over $50. Not TBN. I would order more if it was free shipping and returns.”
Hi Amy, thank you so much for the feedback! Because we are still a small time boutique, we can't always offer things bigger box stores can offer like free shipping or free returns. However, as we continue to grow, we are looking into ways we can improve these rates for our customers as well as ourselves! If you have any other questions, feel free to email us at hello@threebirdnest.com or live chat with us on our site! Our team is standing by and happy to help!
“I was excited to try some new outfits for work, but when I received them it was poor quality of clothing and jewelry. Sad to say I probably can’t wear them it’s so thin :(”
We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
