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Tile Club Reviews

4.6 Rating 510 Reviews
A
Happiness Grade
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Phone:

8338453252

Email:

marketing@tileclub.com

A

Customer Service - Good

92.86%
Industry Average
Incredibly positive. My samples and actual tile order arrived well packaged. Customer service was quick to respond when my package was lost during shipment. Making contact with customer service was cumbersome but they were excellent once we were in touch.
posted 1 week ago - Abigail M
Great service
posted 4 weeks ago - Anonymous
excellent service
posted 1 month ago - Tabitha D
Love the tile selection and the size options. didn't love that it come from 3 different vendors or that they came with some broken. customer service was a joke at first and then a saving grace of refund for the broken tile and some kind words.
posted 1 month ago - Melisa B
The tiles we exactly as pictured. Our installer ran short and your team was able to get the additional tiles out same day for next day delevery . Great customer service and great product !
posted 1 month ago - James A
Very fast shipping and prompt service. I made a mistake placing the order online, called them the next day they corrected it and got my order shipped out within 24 hours
posted 3 months ago - Michael G
The Tile itself is great quality! The customer service especially Brittany is top knotch. She really helped me and put me at ease with such a large purchase. She was very informational and shipping was fast! Definitly buying again from Tile Club. Actually just did!
posted 3 months ago - Kelly S
I love Tile Club and I will order from them again. The order process was easy, the tile is beautiful, and their customer service was quick and very easy.
posted 3 months ago - Terri K
Their customer service was also very helpful with my questions before ordering.
posted 4 months ago - Vivian S
Excellent service and fast shipping. I love all the samples I have recieved and I look forward to placing me order!
posted 5 months ago - Elizabeth M