Tile Club have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great...
Great tile for a great price. Customer service was outstanding sending me a extra box of tile along with 30 pencils trim pieces...😎
”
- Langdon K
“
Tile Club is easy. It starts with the ease of the site to the options. You can order almost any tile at a reasonable price. Delivery was prompt. I recommend it most highly!
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- Cristina C
“
Great experience
good quality , sllection and price will definitely use again
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- Brian P
“
Brittany was an absolute pleasure to work with. I had a number of questions and she was patient, knowledgeable, and helpful throughout the process.
Delivery was ahead of schedule and everything went very smoothly. I recommend Tile Club and Brittany wholeheartedly.
”
- Susan P
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I received prompt delivery of my requested samples. All very well wrapped.
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- Margaret G
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Easy to order and timely delivery
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- Julie B
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Ordered 3 tile samples and only received 2. The packing list mentioned one being on back order but the company never reached out to notify me or offer a refund on the sample I never received. If that’s how it goes ordering a sample, I can’t imagine placing a full order here.
”
- Dustin H
“
Horrible!!! I ordered two samples. The package arrived. No tiles... wrote a complaint then they only sent one of the two tiles. I then just asked for a refund. Very incompetent company. Why would I want to order a full supply of tiles if they cant even send a sample.
”
- Shannon H
“
I never received the sample tiles that I ordered. They were lost in shipping by FedEx. I did request and received a full refund from PayPal. But I also emailed Tile Club to ley them know I didn't receive the samples but never received a reply!
”
- Stephen V
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Their customer service was also very helpful with my questions before ordering.
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- Vivian S
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Excellent service and fast shipping. I love all the samples I have recieved and I look forward to placing me order!
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- Elizabeth M
“
Great...
Great tile for a great price. Customer service was outstanding sending me a extra box of tile along with 30 pencils trim pieces...😎
”
- Langdon K
