“Very professional and very courteous people, great company to do business with, and deliver a great product. So courteous that they even apologized to me for an address mistake that I made. Highly recommended.”
“At 1st I thought the tile was not what I had envisioned, but because time was an issue I stayed with it. Turned out to be exactly as I thought once we put tile on wall. Love it. Customer service and shipping we also very good!”
“Ordered a very expensive oyster tile $55 per square foot. The tile arrived in good condition but had a very foul odor. My customer did not want me to install it due to the smell. I called customer service to inquire if this was common to this product. I was transferred to the manager. I left several messages, but no one returned my call. Pretty sad customer service. I will not be purchasing from you guys again”
Hello Amal,
We are sorry for your experience. After pulling up the records for your order, we show that our Sales Manager Jon returned your call on November 15th to try and get more information about the smell your client experienced so we that we could advise. He left a voicemail at the phone number that you used for your order but did not receive a reply.
We would be happy to continue helping if you could please call back or email us directly.
“Couldn't find this tile anywhere else. We ordered a sample and it looked really nice in our kitchen. Ordered the full amount and it came nicely packaged, no damages. Easy to install and it looks great”
