“I felt very misled by this Irish website when the goods arrived in Ireland, my family had to pay additional VAT as this is an Australian based company. This is not clearly stated on the website. I will never use this company again.”
“The product received was fine but unfortunately I had to pay significant charges on top of delivery due to import rules to Ireland. This was not made clear during the purchasing process as the website had the domain .ie and pricing was all in €.”
“My items never arrived despite waiting for them for a month. When I tried to get in contact regarding a refund, it was difficult to get a response. In fairness, the refund was granted in the end. Would like better communication and responsiveness from the company .”
“I didn't receive my order, contacted the company and was instructed to wait 2 more weeks. My order never arrived, and I wasn't offered a replacement. I asked for a refund.”