Togather Reviews

Name: Togather
Address: 6 Orsman road, London, London Borough of Hackney
Rating: 4.87

4.9 Rating 444 Reviews

98 %

of reviewers recommend Togather

Company Reviews

Questions

Metrics

4.9

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 905 7439

Location:

6 Orsman road,
London
London Borough of Hackney
n1 5ra

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Togather 5 star review on 14th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been discussing a booking with a supplier through togather for two months prior and confirmed the booking a month prior to our work event, only to call the supplier direct on the day and find out that no booking notification had been passed on from togather to the supplier. I'm not sure if the messaging wasn't working or if I really wasn't talking to Chipsy(supplier) at all. It was not clear at all that the booking would not be going ahead and after accepting the quote and discussing menu options on togather further I strongly believed that the booking was confirmed. there was no reminder or message from them to say that the booking wasn't confirmed or to ask me to confirm the booking further. The person I spoke to from Chipsy was really helpful and offered to come out immediately but unfortunately due to them being a distance away the venue we had to find a plan B immediately.”

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Posted 11 months ago

“The tightest potion of chips I have ever received and not only that they charged £5.00 Disgusting how people are allowed to con people in this way.”

Helpful Report

Posted 1 year ago

“Rude person to deal with.”

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Posted 2 years ago

“We were exceptionally disappointed with the food that was supplied at our event and our guests made mention of same. There were shortfalls in the presentation and lack of condiments supplied. Our menu would have been better suited to a warmer time of year as most of the food was served luke warm. However, they arrived on time at our venue and the set up of the smoker and marquee was impressive.”

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Posted 2 years ago

“Extremely limiting platform for sellers resulting in pointless, spurious requests from ‘customers’ who give no detail of their requirements, making it impossible to offer any sort of useful help. Arrogant, Power hungry admins who change your wording and make absolutely no attempt to understand individual businesses. It’s all about their cut. Don’t allow link to your own website. Plenty of far better options out there”

Helpful Report

Posted 3 years ago

Hi there, We're sorry to hear you haven't enjoyed working with Feast It as a supplier. If there isn't enough information in the request, we encourage our suppliers to message customers to find out more about their event so that they can create a bespoke quote. We do require all communication to stay within Feast It, and don't allow promotion of your own website, to protect customers' bookings and make the platform fair for all of our many suppliers. Again, we're sorry to hear you didn't get on with our platform but wish you all the best in the future. Feast It

Posted 3 years ago

“The food provided by Pette Street food was absolutely awful. We were so embarrassed to have this type of food served to our guests and have been thoroughly mislead by your company. You claim that everything is vetted that is advertised on your site so we booked in good faith that believed the food would be of high quality. It was not. The burgers buns were cold, the chicken patties in them were clearly frozen (not fresh) and we did send one back because it was cold but the rest just went into the bins, fish fingers were falling apart, my dad couldn't even bite into the chicken nugget, the food was tasteless...I could go on. This was such an important event - my son turned 21 and because of a placement we won't be seeing him for a while. The food was a disaster and I will not be using your site again or recommending anyone else do so.”

Helpful Report

Posted 3 years ago

Hi there, We can see that you've posted two reviews simultaneously so please forgive the repetitious response! Please let us assure you that Feast It does not remove negative reviews - reviews left on our website have a short processing time before they are live - if you check again now you’ll see that your review has been published on the supplier’s profile. We have never and would never delete any reviews - honest, transparent feedback is incredibly important to us. With that in mind, we’d like to apologise wholeheartedly for your experience with Pette Street Food - we understand that this was an important day for you and your son and we’re so sorry that you found the food to be unacceptable. Our caterers truly are carefully handpicked - our team vets every single one before we allow them onto the platform. Pette Street Food have received all positive reviews up until now - they’ve done around 50 bookings for us without any negative feedback - we’re really sorry that you didn’t have the same experience. As a priority, we’re following up with Pette Street Food to get to the bottom of what happened. Although you’ve already spoken with one of our team over the phone, if there’s anything else we can do for you please do get in touch. Feast It

Posted 3 years ago

“Maybe the only way to get through to you is writing this review. This company is harrassing people through email, begging for business. It doesn't give off a good look at all. I requested 3 times to stop sending emails. I unsubscribed to a mailing list I never subscribed to in the first place and yet still you send the same email over and over again. Worst way to try and get business is the spamming the same email constantly.”

Helpful Report

Posted 4 years ago

Togather is rated 4.9 based on 444 reviews