TokyoTreat Reviews

4.6 Rating 2,004 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.53%
Industry Average
Costumers service was very helpful and package was always on time
posted 3 years ago - Anonymous
Over two year’s ago, I lost all respect for Tokyo Treat. But after signing up with them again, I am so impressed with how their service has improved. My newest box was shipped on 01/11/2021. And I just got the box as of today, 01/14/2021. That is nice, and the treats are even better than when I was a member before. Especially with the Kit Kats, love all the different flavors.
posted 3 years ago - John
I received the January 2021 package within a few weeks right on time for when I wanted it. The snack are all delicious and I could eat all of them when I can't have certain ingredients. In the future can TokyoTreat please include an ingredients list in English so I don't have to open up visual translate. Thankyou for the efficient service and I would like to purchase more in the future.
posted 3 years ago - Anonymous
Got this for christmas and ive never been happier, its a fantastic service.
posted 3 years ago - Gentry E Titus
Great customer service and snacks are always fresh!!
posted 3 years ago - Anonymous
Great customer service and price. My boyfriend and I do this every month and look forward to it. It’s super fun!
posted 3 years ago - Anonymous
Overall the price for the service was appropriate and the package came on time, the box is cute and the snacks are interesting and fun :)
posted 3 years ago - Anonymous
Great custom service, good delivery with no problems, and mostly importantly quality treats
posted 3 years ago - Anonymous
Great customer service at a reasonable price. The snacks were a really good choice and the booklet was high quality with some informative little articles! Loved it!
posted 3 years ago - Laura McLaughlin
Amazing value for money as you get loads, always something new and different. Fantastic quality and fast shipping. Love these boxes so much!! Never had an issue so I don't know what the customer service or returns is like.
posted 3 years ago - Holly Davies